Email Security Solutions Specialist

3 days ago


Singapur, Singapore Fortinet Full time
Role Overview

As a member of the International Sales Department at Fortinet, you will work closely with the Sales Team to position our Email Security solutions, drive field Systems Engineers in their projects, and report product evolution requests to Product Management.

Responsibilities
  • Member of the CSE team covering the INTL region (APAC and EMEA).
  • Second-level pre-sales support assisting the field SE organization with RFPs/RFIs, design, solution specification, product information, and supporting key projects to ensure Fortinet success.
  • Leading technical discussions, articulating the technology, and demonstrating differentiated value.
  • Conducting compelling solution presentations, demonstrations, and POCs.
  • Providing hands-on technical assistance.
  • Responsible for building technical material to support sales activities, including slideware, solution briefs, white papers, success stories, technical notes, and TOIs.
  • Effectively disseminating product knowledge to the Sales Team and Channel.
  • Point of contact for the Product Management team, responsible for reporting and consolidating customer needs across INTL, validating business cases, writing, and prioritizing feature requests.
  • Reporting project activities, analyzing project trends, and providing market vision.
  • Participating in the development of commercial strategies.
  • Traveling as required in the INTL region.
Requirements
  • Excellent interpersonal, verbal, and written communication, analytic, and presentation skills.
  • Ability to effectively articulate complex technical ideas to non-technical audiences.
  • Strong problem-solving and troubleshooting skills.
  • Self-motivation and a drive to succeed.
  • Collaboration and team working.
  • Ability to evaluate end-user business requirements, translate them into technical specifications, develop, and implement the appropriate technical solution.
  • Ability to manage multiple tasks and opportunities, generate product demand at scale, and be self-motivated.
Technical Requirements
  • Expert in email-related protocols and standards (SMTP, LDAP, DANE).
  • Solid understanding of email security policies, email routing, DLP, archiving.
  • Extensive hands-on experience with email system configuration, security, and troubleshooting.
  • Experience with Secure Email Gateway deployment for large enterprises (both cloud and on-premises).
  • Good experience with Microsoft 365 Exchange Online and Exchange Server.
  • Familiar with cloud technologies such as GCP, AWS, Azure.
  • Good knowledge of Threat Intelligence, Cloud Security, Network Security, Identity, and Access Management.
  • Linux administration.
  • Scripting.
  • REST API.
Experience
  • 10 years' experience in a pre-sales or customer-facing IT consultancy role.
  • Experience presenting to large groups.
  • Experience working in a distributed team.
  • Experience with any major SEG vendor is a plus.
  • Bachelor's degree preferably in Computer Science or Information Systems. Will consider related field (or equivalent) experience.


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