Consulting Systems Engineer

5 months ago

Singapur, Singapore Fortinet Full time

Location: Malaysia (Kuala Lumpur), Australia (Adelaide, Brisbane, Canberra, Melbourne, Perth, Sydney), Japan (Fukuoka, Nagoya, Osaka, Sendai, Tokyo), Korea (Seoul), Singapore, Taiwan (Taipei)

Role Overview:

As a member of the International Sales Department, you will work closely with the Sales Team to position our Email Security solutions, drive field Systems Engineers in their projects and report product evolution requests to Product Management.

Responsibilities:

Member of the CSE team which covers INTL region (APAC and EMEA). Second level of pre-sales support assisting the field SE organization with: RFPs/RFIs: design, solution specification, product information. Supporting key projects to ensure Fortinet success. Leading technical discussions, articulating the technology and demonstrating differentiated value. Conducting compelling solution presentation, demonstrations and POCs. Providing hands on technical assistance. Responsible for building technical material to support sales activities (slideware, solution brief, white papers, success stories, technical notes, TOI, etc.) and design workshops. Effectively disseminate product knowledge to the Sales Team and Channel. Point of contact for the Product Management team: responsible to report and consolidate customer needs across INTL, validate business case, write and prioritize feature requests.  Report project activities, analyze project trends and provide market vision. Participate in the development of commercial strategies. Travel as required in INTL region.

Requirements:

Business/Personal

Excellent interpersonal, verbal and written communications, analytic and presentation skills.  Ability to effectively articulate complex technical ideas to non-technical audiences. Strong problem solving & troubleshooting skills. Self-motivation and a drive to succeed. Collaboration and team working. Ability to evaluate end-user business requirements, translate them into technical specifications, develop and implement the appropriate technical solution. Ability to manage multiple tasks and opportunities, generate product demand at scale and be self-motivated.

Technical

Expert in email related protocols and standards (SMTP, LDAP, DANE). Solid understanding of email security policies, email routing, DLP, archiving. Extensive hands-on experience with email system configuration, security and troubleshooting. Experience of Secure Email Gateway deployment for large enterprise (both cloud and on premises). Good experience with Microsoft 365 Exchange Online and Exchange Server. Familiar with cloud technologies such as GCP, AWS, Azure. Good knowledge of Threat Intelligence, Cloud Security, Network Security, Identity and Access Management. Linux administration. Scripting. REST API.

Experience

10 years’ experience in a pre-sales or customer facing IT consultancy role. Experience of presenting to large groups. Experience of working in a distributed team. Experience with any major SEG vendor is a plus. Bachelor’s degree preferably in Computer Science or Information Systems. Will consider related field (or equivalent) experience.

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