
Retail Store Operations Manager
3 days ago
Are you a retail operations expert seeking a new challenge? Do you have experience in managing day-to-day store operations, leading a team, and driving sales growth?
We are currently looking for an exceptional Retail Store Operations Leader to join our dynamic team. As a key member of our organization, you will be responsible for ensuring the smooth running of our retail store in Singapore.
Key Responsibilities:
- Operational Excellence: Ensure day-to-day operations of the retail store run smoothly.
- Team Leadership: Support and work closely with the retail team to meet standard operating procedures and service guidelines.
- Sales and Marketing: Execute sales & marketing promotional activities set by the company.
- Performance Management: Achieve monthly sell-out targets in line with account targets and deploy key retail initiatives across assigned accounts.
- Supplier Partnerships: Liaise with mobile suppliers and relevant departments.
- Brand Reinforcement: Identify opportunities to reinforce the company brand through retail activities and take these forward through planned updates and new retail initiatives.
- Staff Development: Hire, train, and manage retail staff.
- Visual Merchandising: Ensure merchandise display aligns to standards.
- Exclusive Brands: Support and manage retail exclusive brands from coordinating purchase orders to stock inventory management.
- Customer Service: Manage after-sales service, handle customers' feedback complaints, and email enquiries effectively.
- Compliance: Implement and comply with business ethics onsite.
Required Skills and Qualifications:
To succeed in this role, you will need to have strong leadership skills, excellent organizational and planning abilities, as well as attention to detail. You should also have experience in retail operations, team management, and sales growth.
Benefits:
As a Retail Store Operations Leader, you will have the opportunity to work with a dynamic team, develop your leadership skills, and contribute to the success of our organization.
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