IT Manager, Business Systems

2 days ago


Singapore MyCareersFuture Full time

Job Summary

The Manager of Business Systems & Solutions is responsible for leading the implementation and management of the organization's enterprise software systems and applications. The Manager will oversee a team of IT professionals, work closely with various departments to understand their system requirements, and provide solutions that enhance productivity, streamline operations, and drive digital transformation.

Key Responsibilities:

  • Project Management: Plan, estimate, report, schedule, and manage resources for projects and enhancements in the area of ship and fleet management. Develop project estimates and complete financial models, including costs, savings, revenue opportunities, and investment horizons.
  • Business Needs Definition: Assist in identifying and gathering the business entity's requirements for information system solutions. Lead the team's innovation efforts by introducing new ideas and technologies.
  • Solution Design: Develop detailed IT solution/service designs based on functional specifications, ensuring they meet quality, performance, and technical constraints. Ensure designs align with the architectural roadmap and support service development, execution, and operations.
  • Solution Development: Lead the development, configuration, customization, integration, and unit testing of solutions based on functional and technical specifications to meet industry standards and performance requirements.
  • Solution Testing: Lead efforts in testing, debugging, and documenting applications. Validate that solutions meet quality, performance, architectural, and functional requirements.
  • Solution Deployment: Lead the implementation of applications by analyzing the current system environment, using technical tools, performing complex product customization, and developing procedures to ensure successful installation of systems hardware/software.
  • Solution Maintenance: Plan activities associated with the implementation and maintenance of applications. Develop and recommend technical strategies and solutions to management. Maintain, update, and enforce Fleet IT infrastructure standards and policies.
  • Asset & Configuration Management: Manage configurations and ensure IT components needed to deliver IT services are identified, accounted for, reported, verified, and audited. Oversee the day-to-day operations and support of the global fleet infrastructure and applications.
  • Customer Relationship Management: Facilitate cross-functional communication among various teams, organizations, and internal and external stakeholders to drive IT initiatives.
  • Supplier Management: Collaborate with the Solution Delivery Manager on sourcing to secure the best possible contractual terms. Develop and maintain a quality-driven preferred supplier list.
  • Compliance: Adhere to the company's policies, Code of Conduct, and Business Ethics (CoBE).
  • Cybersecurity: Manage, deploy, and maintain the security infrastructure of vessels. Liaise with and manage vendors to deliver networking and cybersecurity solutions or services. Plan and review audits by TMSA and SIRE.
  • Additional Responsibilities: Undertake other duties and projects as assigned.

Required Qualifications and Experience:

  • A minimum of 8 years of proven solution design experience in a complex, growing, multi-site, multi-system/application environment.
  • At least 5 years of experience in resource, project, and IT budget management.
  • Demonstrated success in delivering projects on time, within budget, and according to specifications.
  • Relevant experience in an IT services company is preferred.
  • Experience with IT applications and systems used in the shipping industry is required.
  • Experience in managing vendors and outsourcing contracts.
  • Proven people management skills.
  • Degree in Computer Science, Information Technology, or a related field.


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