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MIS Executive

1 month ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

We are seeking a highly skilled MIS Executive to join our team at The Supreme HR Advisory Pte Ltd. As an MIS Executive, you will be responsible for providing end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.

Job Summary

This role requires a strong background in IT with experience in enterprise resource planning implementation and maintenance. You will work closely with stakeholders to ensure seamless system performance and data integrity.

Key Responsibilities:
  • IT Shared Services Support
    • Provide timely updates, patching, system housekeeping, and backups.
    • Research, identify, and support the implementation of new technologies.
    • Configure, install, and support software and business applications in Windows environments.
    • Conduct 1st and 2nd level troubleshooting and application setup for business units.
  • Business Function & ERP Support
    • Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
    • Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
    • Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
    • Train users on Business Central for effective system usage and role proficiency.
    • Customize Business Central reports, dashboards, and interfaces to align with business needs.
  • Database Management and Reporting
    • Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
    • Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
    • Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
    • Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
    • Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
    • System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.
  • Project Implementation Support
    • Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
    • Maintain IT project training documentation and user guides.