Telecommunications Field Support Professional

6 days ago

Singapore beBeeTelecommunications Full time $4,000 - $8,000

Job Opportunity

We are seeking a skilled telecommunications professional to fill a critical support role.

Main Responsibilities:

  • Act as an escalation point for support helpdesks and Network Operations Team.
  • Respond to tickets assigned to them via service desk and ensure effective resolution of faults within agreed SLAs.
  • Maintain regular communication with customers and internal staff for all faults assigned to them.

Skills and Qualifications:

  • Experience configuring and working with network devices (Cisco routers and multi-vendor switches).
  • Strong knowledge of networking fundamentals including Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS.
  • Excellent interpersonal communication and customer service skills.
  • Self-disciplined and motivated.

Benefits:

  • This is an exciting opportunity to work in the field of telecommunications and take your career to the next level.
  • You will have the opportunity to develop and implement solutions to complex technical problems.
  • Work closely with our engineering teams to design and implement new systems.
  • Collaborate with our operations teams to ensure seamless delivery of services.

Requirements:

  • CCNA/CCIP Qualification held.
  • Excellent English language skills.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work with a dynamic and innovative company.

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