UX Manager, Digital Economy Products Lead

2 weeks ago


Singapore Careers@Gov Full time
About the Role

We are seeking a highly experienced UX Manager to join our team at GovTech, driving the development of user-centered designs for our digital economy products.

This role will be responsible for leading a team of UX designers and researchers, fostering a collaborative and creative environment, and aligning UX efforts with government objectives.

Key Responsibilities
  • Product Strategy
    • Develop and implement UX strategy, ensuring alignment with policy goals and user needs
    • Collaborate with product managers, engineers, and stakeholders to ensure a unified approach to product development
    • Contribute to product roadmap planning, prioritizing UX initiatives that drive user satisfaction and business success
    • Oversee user research activities to gather insights, ensuring a deep understanding of our users and informing programme strategy and design decisions
  • Process Management
    • Establish best practices for UX processes to ensure efficiency and consistency in design deliverables
    • Utilize analytics and user feedback to make informed decisions and continuously improve the user experience
    • Establish and track UX metrics to measure the effectiveness and impact of design solutions
    • Promote a culture of innovation, encouraging the team to explore new ideas and methodologies
  • People Management
    • Lead, mentor, and inspire a team of UX designers and researchers, fostering their growth and development
    • Conduct regular performance reviews, provide constructive feedback, and address performance gaps
    • Support team members in their career aspirations, providing guidance on skill development and career progression
    • Facilitate effective communication within the team and across departments, ensuring a cohesive and collaborative work environment


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