UX Manager, Digital Economy Products Lead
2 weeks ago
We are seeking a highly experienced UX Manager to join our team at GovTech, driving the development of user-centered designs for our digital economy products.
This role will be responsible for leading a team of UX designers and researchers, fostering a collaborative and creative environment, and aligning UX efforts with government objectives.
Key Responsibilities- Product Strategy
- Develop and implement UX strategy, ensuring alignment with policy goals and user needs
- Collaborate with product managers, engineers, and stakeholders to ensure a unified approach to product development
- Contribute to product roadmap planning, prioritizing UX initiatives that drive user satisfaction and business success
- Oversee user research activities to gather insights, ensuring a deep understanding of our users and informing programme strategy and design decisions
- Process Management
- Establish best practices for UX processes to ensure efficiency and consistency in design deliverables
- Utilize analytics and user feedback to make informed decisions and continuously improve the user experience
- Establish and track UX metrics to measure the effectiveness and impact of design solutions
- Promote a culture of innovation, encouraging the team to explore new ideas and methodologies
- People Management
- Lead, mentor, and inspire a team of UX designers and researchers, fostering their growth and development
- Conduct regular performance reviews, provide constructive feedback, and address performance gaps
- Support team members in their career aspirations, providing guidance on skill development and career progression
- Facilitate effective communication within the team and across departments, ensuring a cohesive and collaborative work environment
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