Senior UX/UI Design Lead
4 weeks ago
Job Title: Senior UX/UI Design Lead
Job Summary:
We are seeking a highly skilled Senior UX/UI Design Lead to join our team at Careers@Gov. As a key member of our digital transformation team, you will be responsible for designing and implementing seamless user journeys across our digital products.
Key Responsibilities:
- Lead a transformative initiative to redesign and implement a new service journey on MySkillsFuture portal
- Oversee and design user journeys for individuals across all strategic touchpoints from MySkillsFuture portal to other integrated digital products
- Perform UX assessment and identify user pain points to deliver optimal user experience
- Design prototype and iterate ideas for UI design
- Oversee workflow changes and ensure seamless ops-tech integration
- Develop operational processes and guidelines for successful implementation
- Track key data insights to report outcomes and inform iteration of product enhancements
Requirements:
- At least 10 years of experience in UX/UI design, research and analysis, design thinking and website development work
- Proficient in analysing qualitative and quantitative data, especially web analytics using Adobe Analytics
- Well versed in user interface design tools and design software like InVision, Adobe XD or others
- Ability to navigate complex processes and simplify them for UX/UI improvements
- Strong project management skills
- Able to work independently but also a team player in a fast-paced environment
- Can work well under pressure and given timelines
What We Offer:
Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.
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