Business Process Improvement Professional

4 days ago

Singapore beBeeBusinessProcessImprovement Full time $60,000 - $80,000
Business Process Improvement Specialist

We are seeking a proactive and analytical professional to join our Business Process Improvement team.

This role plays a key part in identifying operational inefficiencies and driving change across the organization.

You will work closely with cross-functional teams, including PMO, IT, Operations, and Development, to design, implement, and roll out improved business processes and systems.

Main Responsibilities:
  • Analyze current business processes, identify pain points, and recommend improvements.
  • Design and document optimized workflows and operational processes that are scalable and efficient.
  • Translate business needs into detailed business and functional requirements.
  • Collaborate with stakeholders throughout the entire project lifecycle.
  • Act as a change agent to support rollouts, training, and smooth adoption of new processes/systems.
  • Coordinate implementation efforts, working with cross-functional teams and external consultants.
  • Measure and track the effectiveness of improvements post-implementation.
Key Performance Indicators (KPIs):
  • Amount of accumulated time savings per year through streamlined processes
  • Successful implementation and adoption of new workflows/systems
  • Reduction in turnaround time and manual tasks
  • Accuracy and completeness of business requirement documentation
  • Stakeholder satisfaction and engagement
Requirements:
  • Minimum 1 year of professional experience in process improvement and/or system implementation.
  • Demonstrated experience working with cross-functional teams.
  • Strong proficiency in business process analysis, workflow design, and requirement documentation.
  • Proven ability to lead and facilitate change management and cross-team coordination.
  • Strong communication and stakeholder management skills.
Desirable Skills:
  • Experience using process modeling tools.
  • Exposure to ERP, CRM, OA or workflow automation systems.
  • Prior experience working in a manufacturing company.

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