Regional Education Manager

1 month ago


Singapore Parfums Christian Dior (PCD) Full time

Drive business growth and customer satisfaction by developing and implementing effective makeup education strategies for Travel Retail Asia Pacific (TR APAC). As a Regional Education Manager, you will be responsible for adapting and creating content for an estimate population of 700 Beauty Consultants across 250 doors in the APAC region.



You will lead the makeup specialist development plan and build a community of passionate Dior Color Stylists and Makeup Artists. Collaborate with the education and marketing team to organize events such as BC seminars, Train-the-Trainers (TTT), and other engagement activities.



Key Responsibilities



  • Makeup Category Training: Be the voice of Travel Retail APAC for Makeup Education, adapting and transmitting centrally-created makeup training modules and tools for TR APAC, collaborating with Regional Makeup Marketing and each market's Training Managers (TM) on needs and strategy.

  • Deliver Train-the-trainer to TMs on key makeup modules including novelties, integration, professionalization, and specialization level, closely following global and regional makeup trends.

  • Collaborate with the Digital Training project team to digitalize makeup modules, ensuring a consistent standard of makeup service excellence across key boutiques.

  • Plan and rollout yearly Makeup Specialist certifications with every market, building frequent communication with Makeup community via the digital training app.



Requirements



  • University Degree Holder

  • Experienced profile with at least 5 years of relevant experience, preferably within the Luxury Beauty industry in retail/training experience, learning design, classroom facilitation, and field experience.

  • Demonstrated experience setting training strategies that are aligned with business objectives, customer-oriented, and focused on sales.

  • Strong communicator with excellent written and oral communication skills.

  • Excellent core interpersonal skills (empathy, communication, relationship-building, openness)

  • Strong leadership, networker & people management skill

  • Competent in using digital capability to influence and educate Brand's essence to internal & external stakeholders.

  • Independent and self-motivated individual with passion for the beauty industry

  • Experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills; able to multi-task effectively.

  • Detail-oriented and resourceful in completing projects; excellent analytical and organizational skills.

  • Comfortable with frequent traveling

  • High expertise on digital tools (Zoom, Teams, Tiktok, learning applications, LMS...)

  • Proficiency in English, another Asian language a plus



About the Company

Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.



Join a dynamic team and develop your career with a global luxury beauty leader.



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