Cloud Operations Engineer
2 weeks ago
At AVATAR TECHNO SERVICES PTE. LTD., we are seeking a highly skilled Cloud Operations Engineer to join our team. As an Ops & SRE Engineer, you will play a critical role in ensuring the smooth operation of our public cloud platform.
Key Responsibilities:
- Partner with development teams to reproduce and resolve public cloud platform issues.
- Take ownership of incidents reported and coordinate with L3 and engineering teams for resolution.
- Drive customer communication during critical events.
- Write tutorials and technical articles for the developer community.
- Responsible for solving customer cases with advanced troubleshooting techniques.
- Coach/mentor new hires, develop and present training, and participate in new hiring.
- Respond to and investigate system-generated security incidents.
Requirements:
- 1-2+ years Production Operations and SRE experience in supporting enterprise public cloud environments (AWS and Google Cloud).
- Knowledge on CICD tools (Bitbucket, Jenkins, AWS CLI etc.).
- Must have a helping hand attitude.
- Knowledge on Incident Management, Change management process.
- Highly proficient in written and spoken business English.
- Well organized, adaptable, and makes clear and effective decisions.
- Knowledge and experience with observability and SRE tooling and philosophy.
- General knowledge of infrastructure components Firewalls, TCP/IP, DNS, ICMP, Networking, Switching, PKI, TLS, Load Balancing.
- General knowledge of web technology fundamentals HTTP, WebSocket, Content Distribution, WAF, REST, JSON, YAML, HTTP, CORS.
- Strong experience with any flavour of Linux.
- General knowledge and experience with Python, JavaScript/Java.
- General knowledge of enterprise security and public cloud security.
- Awareness of continuous delivery and continuous integration development environment git.
- General experience with at least one of the following: K8S, Ansible, Terraform, CloudFormation.
- AWS Certified (SysOps, DevOps, Security) is a plus and good to have.
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