
Medical Support Professional
1 week ago
Medical Support Professional
About the Role:This role is responsible for providing medical support to patients and healthcare professionals in a fast-paced clinic environment.
The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and have a strong commitment to delivering high-quality patient care.
Key Responsibilities:Answering Phone Calls:
The Medical Support Professional will be responsible for answering phone calls from patients, taking messages, and directing them to the appropriate staff member.
Taking Appointments:
The role will involve scheduling appointments with patients, managing waitlists, and ensuring that all necessary information is collected before each appointment.
Dispensing Medicine:
The Medical Support Professional will be responsible for dispensing medication to patients, following established protocols and guidelines.
Collecting Cash:
The role will involve collecting cash payments from patients, accurately processing transactions, and maintaining accurate records.
Tracing Results:
The Medical Support Professional will be responsible for tracing test results, communicating with patients and other healthcare professionals, and ensuring that all necessary documentation is up-to-date.
Submitting Insurance Claims:
The role will involve submitting insurance claims on behalf of patients, following established procedures and guidelines.
Ordering Medicine:
The Medical Support Professional will be responsible for ordering medical supplies and equipment, ensuring that stock levels are maintained and that all necessary orders are placed in a timely manner.
Keeping Track of Stock:
The role will involve monitoring inventory levels, reporting any discrepancies or issues to management, and implementing processes to improve stock control.
Requirements:- Minimum Education: O Levels
- Clinical Experience: Essential
- Computer Software/ Clinic Management System Experience: Desirable
This role offers a competitive salary and benefits package, including opportunities for professional development and career advancement.
The ideal candidate will be motivated, flexible, and committed to delivering high-quality patient care.
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