Senior Operations Manager for Active Ageing

4 days ago

Singapore beBeeStakeholder Full time $90,000 - $120,000

Job Overview:

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We are seeking an experienced Centre Head to manage the daily operations of our Active Ageing Centres (AAC). As a key member of our team, you will be responsible for leading and developing a high-performing team, overseeing programme rollouts, and ensuring compliance with organizational policies and regulatory standards.


Key Responsibilities:
">Centre Management

Lead regular reviews, planning, and evaluation of programme rollouts at AAC, ensuring all activities align with the AAC 2.0 service guidelines.

Oversee the systematic collection and documentation of data for reporting purposes, ensuring timely and accurate reporting.
Closely monitor each centre's Key Performance Indicators (KPIs), implementing measures to gather and report data within designated timeframes.

Develop and maintain relationships with seniors, their families, community partners, and stakeholders. Coordinate with external agencies and organizations for joint initiatives. Develop a comprehensive Community Outreach Plan to achieve annual targets for AAC 2.0. Oversee the planning of communication and publicity materials to promote the Active Ageing Programmes. Identify and address the needs of seniors in the community. Promote the centre's activities to enhance participation and awareness. Take a proactive role in engaging and maintaining partnerships with community stakeholders to better meet seniors' needs.


Team Leadership:
">Staff DevelopmentChampion a learning culture within the team by providing guidance and support to enhance staff capabilities and build capacity. Collaborate with HR to recruit and develop centre staff, ensuring each team member's strengths and potential are maximised for effective and efficient deployment in the AAC.
Qualifications & Requirements:
A relevant qualification in Social Work or a related field is preferred. Minimum of 3 to 5 years of hands-on experience in operational roles, particularly in AAC context. Candidates with proven experience as a Senior Executive overseeing AAC or eldercare programmes will be considered. Demonstrated supervisory experience with the ability to lead and develop teams effectively. Strong stakeholder management skills with the ability to build and maintain collaborative relationships with a diverse range of community partners. Sound knowledge of financial management, including adherence to allocated budgets and ensuring cost-effective operations. Good communication and interpersonal skills. Dynamic, quick-thinking, and adaptable, with the ability to respond effectively to changing needs and environments.

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