Current jobs related to Cultural Experience Ambassador - Singapore - beBeeCustomer

  • Cultural Ambassador

    1 week ago

    Singapore beBeeCultural Full time $60,000 - $80,000

    Japanese Cultural AmbassadorWe are seeking a highly skilled and culturally fluent individual to join our team as a Japanese Cultural Ambassador. This unique role combines the preparation of authentic Japanese cuisine, language instruction for guests and staff, and other general office assistance.Responsibilities:Prepare authentic Japanese meals for company...

  • Cultural Experience Manager

    1 week ago

    Singapore beBeeEventManagement Full time $4,000 - $6,000

    Event AmbassadorThe Event Ambassador role involves delivering exceptional performances at events and promotional activities.Develop engaging content to captivate audiences.Key Responsibilities:This role requires the ability to deliver exceptional performances, develop engaging content, and work with dynamic teams.Demonstrated experience in event management...

  • Cultural Ambassador of the Chinese Language

    1 week ago

    Singapore beBeeMandarin Full time $90,000 - $120,000

    Job Title: Cultural Ambassador of the Chinese LanguageThe ideal candidate will have a passion for teaching Mandarin language and culture to learners of diverse backgrounds, fostering a lifelong appreciation for China's rich heritage.Design and implement engaging Mandarin language curricula that cater to different age groups and proficiency levels.Teach...

  • Customer Experience Ambassador

    4 days ago

    Singapore beBeeCustomerExperience Full time

    Job Title: Customer Experience Ambassador "> This is an exciting opportunity to become a key ambassador for our guests, delivering exceptional experiences that exceed their expectations. ">

  • Cultural Ambassador Role

    2 weeks ago

    Singapore beBeeLocalization Full time $90,000 - $120,000

    Localization SpecialistJob DescriptionThe Localization Specialist is responsible for ensuring the production, delivery, and quality of localization for their market. This involves overseeing the localization process, working closely with the central Quality Team, and monitoring and optimizing language quality.They will also be responsible for identifying and...

  • Customer Experience Ambassador

    1 week ago

    Singapore beBeeCustomerExperience Full time $2,500 - $3,500

    Job Title: Customer Experience Ambassador">This is an exciting opportunity to become a key ambassador for our guests, delivering exceptional experiences that exceed their expectations.">

  • Ambassador of Customer Experience

    2 weeks ago

    Singapore beBeeCustomer Full time $2,500 - $3,500

    Job Title:Ambassador of Customer Experience We are seeking an exceptional individual to join our retail team as a Ambassador of Customer Experience. As a vital part of our operations, you will be responsible for ensuring the smooth day-to-day running of our retail shop, delivering outstanding customer service, and maintaining operational excellence. Manage...

  • Retail Customer Experience Ambassador

    1 week ago

    Singapore beBeeDigital Full time $40,000 - $45,000

    Job Description:Digital Ambassador RoleAs a Digital Ambassador, you will play a key role in assisting customers with various tasks and queries. Your primary responsibility will be to guide customers through the process of creating their ID, downloading mobile apps, and navigating microsites.You will also assist customers with SIM exchanges, prepaid top-ups,...

  • Ambassador of Event Experience

    2 weeks ago

    Singapore beBeeRepresentation Full time $4,000 - $6,000

    Event AmbassadorWe are seeking a dynamic individual to represent our brand at events.Key Responsibilities:Engage with attendees and showcase products and services.Collaborate with cross-functional teams to execute promotional strategies.Provide exceptional customer service.Requirements:Strong communication and interpersonal skills.Able to work in a...

  • Senior Workplace Experience Ambassador

    2 weeks ago

    Singapore JLL Full time

    JLL supports the Whole You, personally and professionally. Senior Workplace Experience Ambassador The Senior Workplace Experience Ambassador oversee and support the effective delivery of Colleague Service Experience of the client and user experience by understanding, assessing, and evaluating the needs of staff and guests alike. As the lead, he / she has...

Cultural Experience Ambassador

3 weeks ago

Singapore beBeeCustomer Full time $45,000 - $60,000

We are seeking a skilled and experienced Cultural Experience Ambassador to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional visitor experiences across our vibrant venues.

About the Role:

  • You will perform frontline customer service duties, including reception and handling general inquiries via phone and in person.
  • You will represent the venue with a courteous and professional manner at all customer touchpoints.
  • You will conduct guided tours of our venues for the public and support the customer service manager in handling tour enquiries and scheduling.
  • You will serve as Venue Officer/Duty Manager to ensure the smooth execution of events, special performances, and galas.
  • You will assist in the coordination and logistical planning of special events, liaising closely with supervisors.
  • You will deliver exceptional hospitality services to partners and VVIPs, maintaining a professional and welcoming environment.
  • You will investigate and resolve guest complaints and incidents, ensuring swift and effective resolutions.
  • You will enforce safety protocols and emergency evacuation procedures to maintain a secure environment.
  • You will assist in developing training materials and operational standards for full-time and casual staff to ensure consistency and quality in service delivery.
  • You will assist in the training and supervision of casual staff, particularly during performances and events.
  • You will support management in reviewing, updating, and establishing customer service SOPs and policies, both in-house and with external partners.

Requirements:

  • Diploma or relevant qualifications with equivalent years of experience
  • Minimum 5 years of experience in customer service or event management
  • Excellent interpersonal and communication skills to engage with diverse audiences, including patrons, VIPs, and corporate partners
  • Ability to lead and manage casual staff, promoting teamwork, adaptability, and a customer-first mindset for efficient operations
  • Strong problem-solving skills to handle real-time operational challenges and customer complaints
  • Experience in venue operations, event coordination, and hospitality services preferred
  • Understanding of safety and emergency procedures in public venues
  • Ability to multitask and remain composed under pressure in a fast-paced environment
  • Proficiency in spoken and written English; fluency in a second language is preferred

Benefits:

  • This is a 2-year contract position
  • Shift duties are required
  • Physically Fit - Part of the job involves touring/climbing the clock tower at Victoria Theatre & Victoria Concert Hall

What We Offer:

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.