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Fraud Prevention Expert

2 weeks ago

Singapore beBeeTelecom Full time
Fraud Prevention Leader

As a seasoned fraud prevention leader, you will play a pivotal role in steering the fraud detection and investigation team within a fast-paced Telecommunications environment. Your responsibilities will encompass overseeing fraud detection operations, conducting in-depth investigations, identifying fraud trends, and implementing mitigation strategies to safeguard the organization against internal and external fraud risks.

Key Responsibilities:
1. Supervise and mentor the fraud analysis team to ensure effective monitoring and investigation of potential fraud cases.
2. Monitor daily fraud alerts and suspicious activity across customer accounts, billing systems, SIM provisioning, and digital services.
3. Conduct thorough investigations into complex fraud incidents, including subscription fraud, identity theft, account takeovers, and roaming fraud.
4. Collaborate with network operations, customer service, and security teams to implement fraud detection controls and prevention measures.
5. Stay informed about emerging telecom fraud trends, scams, and techniques used by fraudsters.
6. Develop and refine fraud detection rules, systems, and processes using analytics and fraud management tools.
7. Drive continuous improvement in fraud operations through automation, training, and best practice sharing.
8. Coordinate with legal and compliance teams to ensure fraud mitigation aligns with regulatory standards.
9. Prepare detailed reports on fraud trends, case investigations, and remediation efforts for senior management.
10. Support the development of customer awareness campaigns on fraud prevention.

Qualifications:
• Bachelor's degree in finance, business, Information Technology, or related fields. Advanced certifications (e.g., CFE, CFCS) are an advantage.
• 4 to 6 years of experience in fraud detection and prevention preferably within the telecommunications or technology sector.
• At least 1–2 years of leadership or team management experience.
• Strong knowledge of telecom fraud typologies (e.g., SIM fraud, subscription fraud, interconnect fraud).
• Familiarity with fraud monitoring tools, billing systems, and analytical platforms.
• Familiarity with regulatory standards and compliance related to telecom fraud.
• Strong analytical and investigative skills; ability to interpret complex data to make informed decisions.
• Excellent stakeholder management and communication skills.
• High level of integrity and ability to manage sensitive information discreetly.
• Proven ability to work under pressure and manage multiple priorities in a dynamic environment.

Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Finance and Sales
Industries: Telecommunications