Service Delivery Executive
4 weeks ago
At Michael Page International Pte Ltd, we are seeking a seasoned professional to fill the role of Service Delivery Executive.
About the OpportunityWe offer a competitive $80,000 - $120,000 per annum salary package for this exciting position. The ideal candidate will possess strong project management skills and experience in data center operations.
Job Responsibilities- Oversee service delivery performance objectives and ensure all services are executed within agreed timelines and budgets.
- Collaborate with internal and external project managers to deliver products and services according to contracts or sales orders.
- Manage vendor partnerships, including contracts and service level agreements (SLAs).
- Address customer-reported service quality concerns and drive improvements.
- Facilitate regular customer meetings to assess service quality and monitor project progress.
- Act as the primary point of contact for customers throughout the service delivery process.
- Degree in Electrical Engineering, Mechanical Engineering, or equivalent.
- 5+ years of experience in project management of data center projects.
- Excellent interpersonal skills and track record of thriving in team-oriented environments.
- Exceptional communication, presentation, and teamwork capabilities.
- A dynamic work environment with opportunities for growth and development.
- A comprehensive benefits package, including medical insurance and paid time off.
- The chance to work with a renowned recruitment agency in Singapore.
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