Hospitality Team Member
2 days ago
Job Title: Hospitality Team Member
">Job Description:
We are looking for enthusiastic and customer-focused individuals to join our hospitality team. As a Service Crew member, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.
Key Responsibilities:
- Customer Service: Provide top-notch service to ensure customer satisfaction.
- Order Taking: Accurately take food and beverage orders from customers and communicate them clearly.
- Serving Food and Drinks: Deliver meals and beverages to customers' tables in a timely manner.
- Table Maintenance: Assist in keeping tables clean and organized.
- Menu Knowledge: Familiarize yourself with the menu, ingredients, and preparation methods.
- Handling Payments: Process customer payments accurately.
- Communication: Collaborate with kitchen and bar staff for smooth service.
- Assisting in Cleanliness: Maintain overall cleanliness in the dining area.
- Adhering to Safety Protocols: Follow health and safety guidelines for food safety and cleanliness.
- Team Collaboration: Work effectively as part of a team.
- Upselling: Encourage customers to try additional menu items.
Required Skills and Qualifications:
- No prior experience needed; training will be provided.
- Able to stand for long hours and work in fast-paced environments.
- Good communication skills, reliable, and punctual.
- Enthusiastic and keen to learn.
- Able to create a warm and friendly atmosphere.
Benefits:
- Medical and insurance benefits
- Staff discount
- Good career development
- Staff meals provided
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