Cancer Care Operations Coordinator
4 days ago
Job Overview
We are seeking a skilled Cancer Care Operations Coordinator to join our team at Parkway Pantai Limited. This role will involve coordinating patient and staff experience initiatives, providing cancer care information and resources, and managing enquiry hotlines.
Key Responsibilities
- Plan, coordinate, and review support programmes and activities for cancer patients.
- Manage enquiry hotline and email enquiries in a timely and effective manner.
- Provide accurate and timely responses to patient and caregiver queries.
- Liaise with CanHOPE volunteers for training and activities.
- Coordinate Patient Experience Surveys and analyze results.
- Organize staff appreciation initiatives to boost morale and motivation.
Requirements and Qualifications
- Degree in Healthcare or related field.
- At least 2 years of experience in Healthcare and/or Customer Service.
- Experience working with cancer patients is preferred.
- Volunteer coordination or management experience is an advantage.
Skills and Competencies
- Pleasant disposition and high emotional quotient (EQ).
- Excellent interpersonal and communication skills.
- Good command of spoken and written English.
- Strong organizational and problem-solving abilities.
- Competent in MS Office applications.
Benefits and Compensation
This role offers a competitive salary of SGD $40,000 - $60,000 per annum, depending on experience, as well as opportunities for professional growth and development within our organization. We provide a supportive work environment, employee benefits, and a chance to make a meaningful impact in the lives of our patients and their families.
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