Luxury Hotel Housekeeping Team Lead
2 weeks ago
Overview
Andaz Singapore is the first Andaz hotel in South East Asia, a brand that infuses character and weaves itself into the fabric of its locale.
The hotel's design reflects the vibrant culture of Singapore's expanding Central Business District (CBD), as well as the inspiring style set forth by Andaz.
We are seeking a highly skilled Housekeeping Team Leader - Rooms to join our team, who has an eye for details and is a good team player.
This is a local packaged position with a competitive salary, estimated at SGD 4500 - 6000 per month, depending on experience.
Responsibilities
- To lead and manage a team of housekeeping staff, ensuring high standards of cleanliness and service quality.
- To train and develop team members, promoting a culture of excellence and continuous improvement.
- To coordinate and implement efficient room cleaning schedules, ensuring timely completion and minimal disruptions.
- To handle guest complaints and concerns, resolving issues promptly and professionally.
- To maintain accurate records and reports, monitoring performance metrics and making data-driven decisions.
Requirements
- Minimum 1 year work experience as Team Leader - Housekeeping in a luxury international brand hotel.
- Good problem-solving, communication, and interpersonal skills.
- A can-do attitude and strong leadership qualities.
- Ability to work independently and as part of a team, adapting to changing priorities and deadlines.
Benefits
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to company-wide training programs and resources.
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