
Business Initiatives Coordinator
5 days ago
Overview: We seek a Project Delivery Lead to conceptualize, deliver and post-launch manage key initiatives that uplift top-tier agents and expand recruitment pipelines across the organization. This role will lead initiative priorities, coordinate milestone planning, and ensure timely execution of strategic objectives.
Key Responsibilities:
- Lead end-to-end delivery of Top Tier and upward mobility initiatives - from conceptualization and planning to rollout and post-launch refinement
- Define initiative scope, priorities, and milestones aligned with agency growth goals, recruitment expansion agenda, and top-tier strategies
- Ensure operational readiness for launch and long-term sustainability – coordinate operational and enablement workflows, tracking mechanism and backend dependencies to ensure initiatives are structurally sound, fully set up and maintainable post-launch
- Partner with Change Activation and Delivery teams to orchestrate impactful initiative rollouts – ensuring wide awareness and deep field engagement through digital updates, roadshows, training sessions, campaign toolkits and leadership cascades
- Partner with Performance team to track adoption and progression data for reinforcement levers – using insights to identify gaps, shape targeted support journeys, and activate BDMs/Cluster heads, Trainers, Stakeholders and Agency Force to drive sustained behavior change and momentum post launch
- Anchor cross-functional alignment to ensure consistent market execution and strategic intent across agency clusters and supporting functions
- Ensure programme continuity and initiative relevance with Agency – maintain initiative rhythm, stakeholder clarity, and operational touchpoints to support seamless launch and long-term adoption
Qualifications & Experience: Bachelor's degree in business, technology or a related field. 6-10 years' experience in agency strategy, distribution operations or transformation roles within insurance or financial services.
Requirements: Proven track record in leading and operationalising field-facing initiatives such as recruitment expansion, top-tier segmentation uplift (MDRT), performance progression, and/or leadership development programs. Experience or background in consultancy with insurance project management and proven results will be considered.
Skills: Strategic thinker with strong operational grip and structured execution mindset. Field-empathetic and grounded – understands what motivates adoption and how to land initiatives on the ground. Strong stakeholder engagement and influence – able to align across functions and agency segments.
Benefits: Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law.
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