Cloud Engineer

2 weeks ago

Singapore beBeeCloud Full time
Cloud Solutions Engineer

Job Description:

We are seeking a Cloud Solutions Engineer to join our team. As a Cloud Solutions Engineer, you will be responsible for the operation of production environments, including systems and databases, supporting critical business operations for Singapore's governmental sovereign cloud environment.

You will be focused on automation and optimization of operations for multiple production environments. You will recommend new and novel solutions to improve availability, performance, and supportability.

This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.

As a Cloud Solutions Engineer, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build and optimize processes and procedures.

Career Level: Mid-Senior level

  • Development of automation and optimization's focused on operational excellence.
  • Deep dive, root cause and solve for systemic issues.
  • Enhance Operations quality outcomes through scalable automations.
  • Install, monitor, maintain, support, and optimize all production server hardware and software.
  • Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status.
  • Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances.
  • Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment.
  • Lead communications with key partners in solving complex technical problems.
  • Provide technical guidance and leadership to junior members to enable them to grow in their careers.

Required Skills and Qualifications:

  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization.
  • An understanding and experience working with technologies such as Kubernetes, Terraform, Ansible, Chef and Puppet.
  • Experience participating in or running incident bridges of significant scale.
  • Customer focus, with a passion for delighting customers.
  • Experience in SRE, cloud technical support, cloud operations, NOC or similar.
  • Demonstrate ability to quickly learn new technical disciplines and then train others.

Benefits:

  • A highly competitive suite of employee benefits designed on the principles of parity and consistency.

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