Housekeeping Attendant

6 days ago


Singapur, Singapore Accor Full time
Job Title: Room Attendant

At Mondrian Singapore, we are seeking a highly motivated and detail-oriented Room Attendant to join our Housekeeping team. As a Room Attendant, you will be responsible for ensuring the highest standard of cleanliness and comfort for our guests.

Key Responsibilities:
  • Clean and service bedrooms, bathrooms, and associated areas to the standard of hygiene and cleanliness required by the hotel.
  • Re-sheet all rooms daily with clean linen, ensuring creases are removed; dust all furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all rooms thoroughly.
  • Record all serviced rooms on duty phone, report and record any rooms that cannot be serviced.
  • Ensure that all VIP gifts are replenished daily.
  • Dispose of all rubbish and dirty linen correctly.
  • Ensure that all materials are used and stored correctly. Ensure that all equipment is maintained in a serviceable condition and report faults immediately.
  • Create and maintain a personal respectful rapport with all guests. Deal with their requirements and enquiries. Handle guest complaints promptly and with thorough follow up, referring to others when necessary.
  • Follow key signing procedures and take responsibility for assigned keys.
  • Hand in all lost property to Assistant Housekeeper immediately and follow hotel policies and procedures.
  • Assist in stocktaking as required.
  • Assist in special cleaning projects as required.
Requirements:
  • Ability to work in a fast-paced environment and meet deadlines.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Physical stamina to perform tasks that require standing, walking, and lifting.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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