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Technology Operations Manager
1 week ago
We are looking for a highly motivated and experienced System Management Professional to join our IT team. As a key member of our operations team, you will play a critical role in managing citizen service IT systems and ensuring the delivery of high-quality services to our stakeholders.
Key Responsibilities
- Manage IT systems' operations and support (O&S) activities
- Collaborate with project management teams to achieve project goals
- Develop and implement policies and procedures to ensure compliance with government regulations
- Conduct risk assessments and develop mitigation strategies
- Analyse performance data to identify areas for improvement
- Manage content updates and feedback to improve user experience
Requirements
- Bachelor's degree in IT/Computing, Engineering or related field
- Minimum 2 years of relevant work experience preferred
- Experience in digital user experience improvement advantageous
- Excellent communication and problem-solving skills
- Ability to multitask effectively
Benefits
We offer a comprehensive benefits package, including medical insurance, retirement plan, and opportunities for professional growth and development.
