Restaurant Team Player Wanted

7 days ago

Singapore beBeeOperations Full time $45,000 - $55,000
Job Opportunity: Restaurant Operations Assistant

Job Description:

This is an exciting opportunity to support our restaurant operations and contribute to our continued success. We are seeking an enthusiastic and dedicated individual to work alongside our team in a fast-paced environment.

Key Responsibilities:

  1. Operational Support: Assist the Restaurant Manager in achieving operational objectives to ensure profitability.
  2. Daily Coordination: Oversee daily front-of-house operations, including briefings and managing kitchen staff.
  3. Customer Relations: Respond efficiently and accurately to customer complaints, keeping the Restaurant Manager informed of any issues.
  4. Quality Control: Maintain consistency in product quality and presentation as established by the Head Chef, Restaurant Manager, and management.
  5. Staff Training: Train and supervise service staff, leading and motivating the team to achieve sales targets through upselling food and beverage items while ensuring customer satisfaction.
  6. Promotional Briefings: Regularly update service staff on promotions and ensure marketing materials are displayed on time, while being accountable for the restaurant's profit and loss.
  7. Strategic Planning: Assist the Restaurant Manager in developing strategies to ensure the business plan is successfully delivered.
  8. Cash Handling Compliance: Ensure that cash handlers adhere to established cash handling and banking procedures.
  9. Labour Productivity: Optimize labour productivity by translating forecast sales and transaction counts into effective scheduling while leading staff in opening and closing procedures.
  10. Inventory Management: Manage monthly front-of-house inventory, including weekly ordering and receiving, ensuring monitoring forms are filled out daily.
  11. Hygiene and Safety Compliance: Uphold hygiene standards, personal grooming, food safety, cleanliness, and presentation, while adhering to the Risk Management Plan (workplace safety) and Food Safety Management System (FSMS).
  12. Menu Knowledge: Maintain a strong understanding of the restaurant's menu and recipes, delivering on the company brand promise and providing exceptional customer service.
  13. Market Awareness: Stay informed about competitor activities and report findings to the Restaurant Manager.
  14. Additional Duties: Perform any other ad-hoc duties as assigned that contribute to the restaurant's profitability.

Requirements:

  • Meticulous with a keen attention to detail and creativity.
  • Minimum of 2 years of experience in the food industry required.
  • Ability to thrive in a fast-paced environment.
  • Positive attitude and strong communication skills.
  • Solutions-oriented, results-driven, and a problem-solver.

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