Senior Network Engineer

6 days ago

Singapur, Singapore Singtel Full time
About the Role

We are seeking a highly skilled Senior Network Engineer to join our team at Singtel. As a key member of our IT operations team, you will be responsible for managing and maintaining our network infrastructure to ensure optimal performance and availability.

Key Responsibilities
  • Manage the shift and handover to next shift for pending tasks.
  • Perform regular monitoring and maintenance of the network infrastructure to ensure optimal performance and availability.
  • Comply to ITSM/ITIL methodologies in daily operation e.g., Change, Incident, Service Request & problem management.
  • Troubleshoot network issues reported by users, identify the root cause, and implement appropriate solutions in a timely manner.
  • Collaborate with network administrators and engineers to design and implement network upgrades, expansions, and changes, ensuring minimal disruption to network services.
  • Maintain network documentation, including network diagrams configurations, and standard operating procedures (SOPs).
  • Coordinate with vendors and service providers for network equipment procurement, maintenance, and troubleshooting.
  • Keep up to date with emerging networking technologies, trends, and best practices to recommend and implement network enhancements.
  • Provide technical support and guidance to end-users and other IT teams regarding network-related issues, troubleshooting steps, and preventive measures.
  • Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
  • Support service continuity measures i.e., backup/restore procedures & disaster recovery plan.
  • Configures, tests, and maintains LAN/WAN equipment and related services.
Requirements
  • A Degree in Computer Science / IT or equivalent.
  • A minimum of 5 years' experience in Managing IT Service Delivery.
  • Prior experience in a technical role.
  • Strong technical competency with recognized professional certifications in either Network & Security or Systems domain.
  • Strong investigative, problem-solving skills - ability to identify problems and provide solutions in Router, Switches, Firewall, Load Balancer, VPN, Wireless, DNS, Tacacs & IPAM.
  • Good in provision and troubleshooting knowledge in Fortigate/CheckPoint Firewalls, F5/Radware load Balancer.
  • DNS & Tacacs configuration.
  • Knowledge about IPAM.
What We Offer

Full suite of health and wellness benefits.

Ongoing training and development programs.

Internal mobility opportunities.

Your Career Growth Starts Here.

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