Experience Champion

2 weeks ago

Singapore beBeePatientNeedsManagement Full time $3,000 - $4,500

The role of Patient Experience Coordinator is pivotal in delivering seamless patient experiences.

This professional will be the first point of contact for patients, providing guidance and support at self-service stations. They will also assist with navigation and crowd management to ensure a smooth experience for all visitors.

  • Key Responsibilities:
  • Patient Needs Management: Respond to patient inquiries and address concerns in a timely and empathetic manner.
  • Registration Support: Assist patients at registration and self-service stations to minimize wait times and improve efficiency.
  • Healthcare Operations Support: Provide support to healthcare operations and services, ensuring that patients receive high-quality care.
  • Crowd Management: Manage crowd flow and facilitate wayfinding to prevent congestion and ensure easy access to facilities.
  • Appointment Scheduling: Handle patient registration and appointment scheduling to ensure that patients are seen on time.
  • Requirements:
  • Relevant Experience: Relevant experience in the healthcare sector is highly beneficial for this role.
  • Availability: Ability to commit to a 5.5-day workweek is essential for this position.

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