Customer Experience Trainer

2 weeks ago


Singapur, Singapore CXG Full time
{"title": "Customer Experience Trainer", "content": "Transform Customer Experiences with CXG

We are a global business with 12 offices and operations across four continents in 70 countries. Our team of 160 professionals serves over 200 luxury clients, offering strategic solutions that impact performance and elevate the customer experience.

As a Freelance CX Trainer, you will join a dynamic and fast-paced environment, working closely with your team to ensure project requirements, deadlines, and schedules are on track. Your responsibilities will include:

  • Understanding client learning needs to deliver impactful training to their teams
  • Liaising with the Project Manager and team to determine training needs, objectives, and schedule training sessions
  • Supporting in designing effective training programs and contents
  • Delivering training sessions in class and/or online, creating a vivid and dynamic environment to impact mindset change and equip participants with relevant skills and knowledge
  • Inspiring participants through different methodologies, including discussion, demonstration, game, and story
  • Able to coach on-floor or online

Requirements:

To succeed in this role, you will bring:

  • Strong luxury retail background and insight, preferably in Jewelry and Watches
  • Minimum 5+ years' experience in service excellence, CX, and training
  • Experience in classroom trainings & workshops, and on-field coaching of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline teams
  • Excellent communication skills with proficient language skills in Mandarin & English
  • Able to develop training material and activities

We are looking for a professional with a passion for delivering exceptional customer experiences. If you have a strong background in luxury retail and a proven track record in training and coaching, we encourage you to apply for this exciting opportunity."}



  • Singapur, Singapore CXG Full time

    {"h1": "CXG Freelance CX Trainer Job Description", "p": "At CXG, we are growing and looking for a Freelance CX Trainer to join our team in Singapore. As a Freelance CX Trainer, you will be responsible for delivering impactful training sessions to our clients\u2019 teams, ensuring they meet their learning needs and objectives. Responsibilities: * Understand...


  • Singapur, Singapore CXG Full time

    About CXGCXG is a global business with 12 offices across four continents, serving over 200 luxury clients. We offer strategic solutions that impact performance and elevate the customer experience.Job DescriptionWe are seeking a Freelance CX Trainer in Singapore to join our dynamic and fast-paced environment. As a CX Trainer, you will work closely with your...

  • Contract Trainer

    4 months ago


    Singapur, Singapore cellebrite Full time

    About The Position About Cellebrite Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the...

  • Contract Trainer

    4 months ago


    Singapur, Singapore Cellebrite Full time

    About CellebriteCellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned...

  • Product Trainer III

    17 hours ago


    Singapur, Singapore IGT Full time

    Job Title: Product Trainer IIIIGT is a global leader in gaming, and we are seeking a highly skilled Product Trainer III to join our team in Singapore. As a Product Trainer III, you will be responsible for providing support and training for internal and external customers with regards to casino management systems and operations.Responsibilities:Undertake...

  • Trainer

    4 days ago


    Singapur, Singapore Trip.com Full time

    Job Description TRAINER, PHCC About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through...


  • Singapur, Singapore Birds of Paradise Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience and Training Lead. As a key member of our organization, you will be responsible for developing and implementing strategies to enhance our customers' experience, ensuring satisfaction and loyalty.Key ResponsibilitiesCustomer Experience...


  • Singapur, Singapore Intellect Full time

    Join our telehealth platform ‘Intellect’ as a Physical Fitness Trainer, where you will provide customised workout plans and consultations based on our clients’ lifestyle and goals. These fitness sessions are conducted primarily through scheduled 30-minute video sessions on our platform.With this role, we seek to partner with certified fitness coaches...

  • Wildlife Trainer

    2 weeks ago


    Singapur, Singapore Mandai Wildlife Group Full time

    Mandai Wildlife Group is a leading wildlife and nature destination in Singapore, home to world-renowned wildlife parks that connect visitors to the fascinating world of wildlife.Job Summary:We are seeking a skilled and passionate Wildlife Trainer to join our team at Mandai Wildlife Reserve. As a key member of our animal care team, you will be responsible for...

  • Customer Experience

    3 months ago


    Singapur, Singapore Birds of Paradise Full time

    The Customer Experience and Training Lead ensures our customers receive best-in-class gelato customer experiences, thereby fostering a strong sense of community around the brand. This involves developing strategies to achieve best-in-class customer experience; executing training programs; and enabling a company-wide culture of service excellence and service...


  • Singapur, Singapore cellebrite Full time

    About the PositionCellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes.Job SummaryThe Contract Trainer will be responsible for delivering digital intelligence training classes...


  • Singapur, Singapore British Council Full time

    Job Title: Professional Skills TrainerJob Summary:We are seeking a highly skilled and experienced Professional Skills Trainer to join our team in Singapore. As a Professional Skills Trainer, you will be responsible for planning, developing, and delivering high-quality written and interpersonal communication skills workshops that meet the needs of our clients...


  • Singapur, Singapore EON Full time

    ResponsibilitiesExperienced corporate trainers / workshop leaders to conduct short courses on the following areas: People ManagementLeadership and managementLegislationCustomer Services, Social Media and marketing; etc Pre-requisites Relevant qualifications and extensive working experience Proven track record in training and development Excellent...

  • Lead Trainer

    1 month ago


    Singapur, Singapore Boston Consulting Group Full time

    WHAT YOU'LL DO As Lead Trainer of the Digital Transformation & Change Management (DTCM) and Digital Growth & Innovation (DGI) programs within RISE, you will play a leading role in developing, scaling up and delivering high quality training in reskilling and upskilling across Asia Pacific and driving the curriculum & content development on core digital topics...

  • Lead Trainer

    1 month ago


    Singapur, Singapore Boston Consulting Group Full time

    WHAT YOU'LL DOAs Lead Trainer of the Digital Transformation & Change Management (DTCM) and Digital Growth & Innovation (DGI) programs within RISE, you will play a leading role in developing, scaling up and delivering high quality training in reskilling and upskilling across Asia Pacific and driving the curriculum & content development on core digital topics...


  • Singapur, Singapore Cellebrite Full time

    About CellebriteCellebrite is a global leader in Digital Intelligence solutions for the public and private sectors. Our mission is to empower organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes.We are a recognized leader in computer/mobile forensics training and education, with a...

  • Personal Trainer

    2 weeks ago


    Singapur, Singapore 17 - EXOS Human Capital, LLC Full time

    Job Summary: Responsibilities: We are looking for a Personal Trainer to join our team. As our new Personal Trainer you will:  Provide excellent customer service and help to maintain a positive user experience in the gym Work 1:1 and in small groups with clients to help them define and meet their fitness and health goals Write workout plans...


  • Singapur, Singapore Cellebrite Full time

    About CellebriteCellebrite is a leading provider of Digital Intelligence solutions for the public and private sectors. Our mission is to empower organizations to protect and save lives, accelerate justice, and preserve privacy in communities around the world.We offer a comprehensive range of digital forensics training and education programs, designed to...

  • Junior STEM Trainer

    3 weeks ago


    Singapur, Singapore PBA Group Full time

    About PBA GroupPBA Group is a leading provider of training and education services, dedicated to empowering individuals with the skills and knowledge needed to succeed in the rapidly evolving world of technology.Job SummaryWe are seeking a highly motivated and experienced Junior STEM Trainer to join our team at PBA Group's Robotics Automation Centre of...

  • Master Trainer

    1 week ago


    Singapur, Singapore St Luke's ElderCare Full time

    Job Title: Master Trainer - DementiaSt Luke's ElderCare is a leading Christian healthcare provider with a vision of transforming community care for elders. We are an established eldercare organisation, committed to providing exceptional care for our elders in our families.Within our network of eldercare centres island-wide, we aim to provide appropriate and...