Remittance Operations Specialist

4 days ago


Singapore OCBC Bank Full time
Job Description

As a Remittance Operations Specialist at OCBC Bank, you will play a crucial role in ensuring the smooth operation of remittance services. This includes investigating and resolving customer inquiries and issues in a timely and professional manner.

Main Responsibilities
  • Liaise with customers, bankers, and business units to resolve remittance-related queries and issues.
  • Conduct daily reconciliations to ensure all investigation cases are properly addressed and followed up until closure.
  • Manage customer queries, feedback, and complaints in a swift and effective manner.
  • Maintain system availability and escalate any issues to management promptly to minimize payment service disruptions.
  • Perform ad-hoc tasks and participate in UAT/Projects as required.
  • Conduct team huddles to share operational process lapses, root causes, and implementation plans to drive quality and cohesion within the team.
Requirements
  • A minimum of 1-2 years of experience in remittance operations or investigations.
  • A self-motivated and proactive individual who can manage operational efficiency and promote process improvements.
  • A customer-oriented mindset with a strong commitment to quality discipline.
  • Effective communication skills, both written and verbal, to collaborate with internal teams and external partners.
  • Ability to multitask, work independently, and collaboratively in a fast-paced environment.
  • Strong attention to detail, research, analytical, reasoning, and investigation skills.
  • Proficient in Microsoft Windows applications – Word, Excel, and PowerPoint.
  • Bachelor's degree in a related field is preferred.


  • Singapore OCBC Bank Full time

    Job SummaryWe are seeking a highly skilled Remittance Operations Specialist to join our team at OCBC Bank. The successful candidate will be responsible for investigating and resolving remittance requests, inquiries, and feedback in a timely manner.Key ResponsibilitiesLiaise with internal and external customers to investigate and resolve remittance requests,...


  • Singapore Mizuho Bank Full time

    We are seeking a highly skilled Remittance Specialist to join our team at Mizuho Bank. As a Remittance Specialist, you will be responsible for handling day-to-day remittance and treasury transactions, including SWIFT & MEPS payments and data entries.The ideal candidate will have knowledge of local regulatory and AML/CFT, as well as Microsoft Office skills,...


  • Singapore OCBC Bank Full time

    Job Description:As a Remittance Operations Specialist at OCBC Bank, you will be responsible for investigating and resolving remittance requests, inquiries, and feedback from customers and business units. Your timely responses will be crucial in meeting our Service Level Agreements.Key Responsibilities:Liaise with customers and business units to investigate...


  • Singapore OCBC Bank Full time

    Remittance Investigation Analyst Role at OCBC BankThe estimated annual salary for this position is $240,000.Job Description:We are seeking a skilled Remittance Operations Specialist to join our team at OCBC Bank. In this role, you will be responsible for investigating remittance requests, inquiries, and feedback from customers and business units, providing...


  • Singapore OCBC Bank Full time

    Remittance Processing SpecialistAt OCBC Bank, we are seeking a highly skilled Remittance Processing Specialist to join our team. As a key member of our operations team, you will be responsible for verifying and authorizing remittance transactions within approved limits.Key Responsibilities:Verify and authorize remittance transactions (MEPS, TT, Demand Draft,...


  • Singapore OCBC Bank Full time

    Job DescriptionWe are seeking a highly skilled Remittance Processing Specialist to join our team at OCBC Bank. This role is responsible for verifying and authorising remittance transactions within approved limits, ensuring timely resolution of customer queries and maintaining high standards of service quality.


  • Singapore OCBC Bank Full time

    Remittance Investigation AnalystOCBC Bank seeks a skilled Remittance Investigation Analyst to join its team.Key ResponsibilitiesLiaise with Bankers', Customers', and Business Units' Remittance requests, inquiries, and feedback, providing timely responses within agreed Service Level Agreements.Perform daily reconciliation on outstanding investigation cases to...


  • Singapore OCBC Bank Full time

    Job Role:As a key member of the OCBC Bank team, you will be responsible for investigating and resolving remittance-related issues promptly to ensure customer satisfaction.Key Responsibilities:• Liaise with internal teams and external partners to investigate remittance requests, inquiries, and feedback.• Perform daily reconciliation on outstanding...


  • Singapore OCBC Bank Full time

    Job DescriptionAs a Remittance Processing Specialist at OCBC Bank, you will be responsible for verifying and authorizing remittance transactions within approved limits. Your duties will include:Verifying and authorizing remittance transactions (MEPS, TT, Demand Draft, CO/Corporate Cheque etc) within stipulated approved limits.Complying with exceptions for...


  • Singapore OCBC Bank Full time

    Job Title: Remittance Processing SpecialistAbout the Role:This role is responsible for verifying and authorizing remittance transactions within approved limits, ensuring quick action in managing internal and external customers' queries, feedback, and complaints. The ideal candidate will have 1 to 2 years of experience in processing/transacting remittances...


  • Singapore OCBC Bank Full time

    Role SummaryWe are seeking a Senior Remittance Resolution Specialist to join our team at OCBC Bank. In this role, you will be responsible for investigating and resolving remittance requests, inquiries, and feedback in a timely manner.About the RoleYou will liaise with internal stakeholders to investigate and resolve remittance discrepancies.Perform daily...


  • Singapore eFinancialCareers Full time

    About eFinancialCareerseFinancialCareers is a leading platform for finance professionals seeking new opportunities.Job OverviewThis role plays a crucial part in our mission to provide exceptional service to clients worldwide. As an International Remittance Specialist, you will be responsible for handling remittances accurately and promptly, ensuring timely...


  • Singapore OCBC Bank Full time

    **Job Title: Remittance Processing Specialist**At OCBC Bank, we are seeking a highly skilled Remittance Processing Specialist to join our team. The successful candidate will be responsible for verifying and authorizing remittance transactions within approved limits. ResponsibilitiesVerify and authorize remittance transactions (MEPS, TT, Demand Draft,...


  • Singapore OCBC Bank Full time

    Job SummaryWe are seeking a highly skilled Remittance Processing Specialist to join our team at OCBC Bank. This role involves verifying and authorizing remittance transactions, including MEPS, TT, Demand Draft, and CO/Corporate Cheque, within approved limits.In addition to transaction processing, the successful candidate will be responsible for liaising with...


  • Singapore PAN-ASIA RESOURCES PTE LTD Full time

    We are seeking an experienced Remittance Operations Lead to join our team at PAN-ASIA RESOURCES PTE LTD. The successful candidate will be responsible for leading the implementation of remittance projects in our operations unit.As a key member of our team, you will handle requirement analysis, functional specification review and sign off, ensuring that all...


  • Singapore Mizuho Bank Full time

    Job OverviewMizuho Bank, a subsidiary of the Japan-based Mizuho Financial Group, is seeking a skilled professional to join its Remittance, Deposits & Treasury Ops (RDT) team in Singapore. As a key member of the team, you will be responsible for processing customers and interbank transactions, including remittances, foreign exchange, derivatives, securities,...

  • Remittance Manager

    2 months ago


    Singapore ECO FRIENDLY TOWER PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking an experienced and detail-oriented Remittance Manager to oversee the daily operations of our over-the-counter remittance services. You will ensure smooth and efficient transaction processing while maintaining strict compliance with all regulatory requirements. Your focus will be on delivering exceptional customer...


  • Singapore OCBC Bank Full time

    Remittance Processing Job DescriptionAt OCBC Bank, we are seeking a highly skilled Remittance Processing professional to join our team. The successful candidate will be responsible for verifying and authorizing remittance transactions within approved limits.Key Responsibilities:Transaction Verification: Verify and authorize remittance transactions, including...


  • Singapore OCBC Bank Full time

    Job SummaryWe are seeking a highly skilled Remittance Investigation Analyst to join our team at OCBC Bank. As a key member of our operations department, you will be responsible for investigating and resolving payment discrepancies in a timely manner.About the RoleThe successful candidate will be responsible for:Liaising with customers, bankers, and business...


  • Singapore EXASOFT PTE. LTD. Full time

    Job SummaryAt EXASOFT PTE. LTD., we are seeking a seasoned Remittance Operations Project Manager to join our team. As a key member of our Operations team, you will be responsible for managing assigned projects with strong risk and key control point awareness, analytical and problem-solving skills. Your ability to provide leadership to a team and work...