Dedicated Customer Service Specialist

1 week ago

Singapore beBeeCustomerService Full time $4,000 - $6,000
Customer Service Representative Job Opportunity

 

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a vital part in delivering exceptional customer experiences by handling customer inquiries, resolving issues, and promoting our insurance products.

Your primary responsibilities will include conducting proactive outbound telesales activities, acquiring new and renewal customers for our general insurance products. You will also be responsible for value-added sales efforts, responding to customer queries professionally, and facilitating resolution of problems while anticipating customers' needs.

To excel in this role, you will need excellent communication and interpersonal skills, with the ability to negotiate effectively and provide exceptional customer service. You must also have a strong understanding of our insurance products and services, as well as the relevant certifications and qualifications.

If you are a motivated and results-driven individual who is passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.

Required Skills and Qualifications
  • Minimum 2 years of telesales experience
  • Familiarity with general insurance personal lines products
  • General Insurance certifications (BCP, PGI, CommGI) or willingness to obtain within 2 months
  • Excellent communication and negotiation skills
  • Pleasant telephone voice
  • Ability to work in a computerized environment
  • Interpersonal skills at multiple levels
Benefits

As a valued member of our team, you can expect a competitive compensation package, opportunities for professional growth and development, and a dynamic and supportive work environment.

Others

Our company values innovation, customer service, and employee growth, and we are committed to providing a positive and inclusive workplace culture.

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