Quality Assurance Specialist
2 months ago
Flintex Consulting Pte Ltd is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for managing the Asia Quality System, Policies, Programs, and Initiatives. You will work closely with the Global Quality Team to maintain the global quality system and drive global initiatives.
Key Responsibilities- Support the overall maintenance of quality systems
- Monitor and report on quality performance for Asia Operations, including product quality performance, supplier performance, and gaps for continuous improvement to the management team
- Maintain the Master Control and ISO document control system
- Maintain customer-related documents, such as Quality Agreements and PPAP
- Participate in the design and implementation of global policies and systems as part of the Global Quality Team
- Ensure effective implementation of all company quality policies
- Implement ISO and other recognized standards
- Implement and monitor statistical techniques, such as R&R's, to identify opportunities for improvement
- Set, communicate, and implement quality objectives in line with business goals
- Manage supplier and customer programs (CCAR, ICAR, and SCARs) to ensure that complaints are handled effectively and timely
- Support and work with different stakeholders on reporting, monitoring, and resolution of customer complaints
- Support and work with Supply Chain and Operations on supplier quality issues
- Lead ISO quality standards implementation as Management Representative
- Conduct and lead quality audits to specific quality standards
- Lead customer-related audits
- Conduct supplier audits
- Conduct internal audit investigations for product quality and process issues
- Ensure timely resolution to audit findings
- Provide training for all employees on basic quality and statistical concepts
- Provide training to appropriate personnel for updates and changes to quality policy
- Attend relevant external training sessions/courses and share learning internally
- Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.
- Certificate in Quality Engineering is preferred
- Position requires 3-6 years of quality management experience
- Good experience in customer and supplier audit and ability to conduct training
- ISO 13845 experience is an added advantage
- Demonstrates introductory understanding and ability to apply competency in typical situations
- Able to design quality systems to meet customer expectations and internal needs
- Good interpersonal skills to communicate and collaborate with all stakeholders and deal with situations proactively
- Junior with 1-2 years of experience in a related field can also apply
- Occasional overseas travel and weekly conference calls are required for the role
- This position requires close communication with vendors in China
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