IT Quality Assurance Specialist

2 months ago


Singapur, Singapore Singtel Full time

About the Role:

Singtel is seeking a highly skilled IT Quality Assurance Specialist to join our team. As an IT Quality Assurance Specialist, you will play a critical role in ensuring the quality of our IT projects and services.

Key Responsibilities:

  • Develop and maintain key quality objectives and quality plans for IT projects.
  • Ensure that IT projects meet quality objectives and standards.
  • Establish and implement robust governance quality methods, practices, processes, tools, technology, audits, measures, and metrics throughout the project delivery life cycle.
  • Design, establish, and report on quality metrics throughout the project delivery life cycle to ensure a shift-left approach in quality assurance.
  • Conduct Quality Assurance toll gate checks to verify adherence of practices against defined processes and surface out key quality issues to major stakeholders.
  • Work closely with other stakeholders as necessary to meet the project quality objectives.
  • Review and endorse that project deliverables meet the quality metrics.
  • Conduct IT audits against defined processes or best practices.
  • Create quality awareness and training programs.

Requirements:

  • Degree holder in a relevant field.
  • Prior 3-5 years' experience working in IT Project Delivery Life Cycles.
  • At least 3-5 years of relevant working knowledge and experience in implementing Quality Assurance (QA), Quality Management (QM) Systems for Infrastructure services.
  • Experience in developing and executing QM plans, and in designing and establishing checks for shift-left approach in Quality Assurance.
  • Experience in designing and establishing quality metrics for shift-left approach in Quality Assurance.
  • Knowledge of test automation.
  • Preferably have relevant certifications in testing and QM.
  • Able to deliver quality and thorough work, with an eye for details.
  • Team player and good interpersonal skills.
  • Good written and verbal communication as well as presentation skills.


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