IT Quality Assurance Specialist
2 months ago
About the Role:
Singtel is seeking a highly skilled IT Quality Assurance Specialist to join our team. As an IT Quality Assurance Specialist, you will play a critical role in ensuring the quality of our IT projects and services.
Key Responsibilities:
- Develop and maintain key quality objectives and quality plans for IT projects.
- Ensure that IT projects meet quality objectives and standards.
- Establish and implement robust governance quality methods, practices, processes, tools, technology, audits, measures, and metrics throughout the project delivery life cycle.
- Design, establish, and report on quality metrics throughout the project delivery life cycle to ensure a shift-left approach in quality assurance.
- Conduct Quality Assurance toll gate checks to verify adherence of practices against defined processes and surface out key quality issues to major stakeholders.
- Work closely with other stakeholders as necessary to meet the project quality objectives.
- Review and endorse that project deliverables meet the quality metrics.
- Conduct IT audits against defined processes or best practices.
- Create quality awareness and training programs.
Requirements:
- Degree holder in a relevant field.
- Prior 3-5 years' experience working in IT Project Delivery Life Cycles.
- At least 3-5 years of relevant working knowledge and experience in implementing Quality Assurance (QA), Quality Management (QM) Systems for Infrastructure services.
- Experience in developing and executing QM plans, and in designing and establishing checks for shift-left approach in Quality Assurance.
- Experience in designing and establishing quality metrics for shift-left approach in Quality Assurance.
- Knowledge of test automation.
- Preferably have relevant certifications in testing and QM.
- Able to deliver quality and thorough work, with an eye for details.
- Team player and good interpersonal skills.
- Good written and verbal communication as well as presentation skills.
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