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Technical RMA Specialist
2 weeks ago
As a key member of the RMA team, this role is responsible for managing the day-to-day activities of the RMA lab. This includes overseeing the evaluation and testing of RMA devices, debugging setup according to priority, and resolving setup issues to ensure a good RMA evaluation environment.
Key Responsibilities:
- Setup and test RMA devices according to Engineer's instructions.
- Provide remote support through various channels, including phone, email, and online systems.
- Perform tasks related to test hardware order, purchase, debugging, and repair.
- Contribute to the assembly of new instruments on benches.
- Coordinate equipment relocation and perform routine maintenance, calibration, and repair of Test Floor equipment.
- Optimize RMA bench utilization for testing and track HW inventory and Instrument calibration and maintenance.
- Maintain RMA benches and equipment/instrument in the RMA lab.
- Compile engineering and operational reports, RMA testing results.