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AI Business Outcomes Specialist
3 weeks ago
Role Overview
As a key member of our team, you will play a vital role in driving business outcomes through AI-powered knowledge management. Our innovative platform enables organizations to quickly find, organize, and share information across teams, boosting productivity and collaboration.
By leveraging cutting-edge AI technology, we simplify knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.
Key Responsibilities- Engage with executive sponsors to provide strategic reviews and consult customers on developing and executing AI roadmaps.
- Deeply comprehend our suite of products to ensure the ability to best help customers get the most out of our platform.
- Conduct use case discovery workshops and turn those use cases into tangible outcomes.
- Collaborate internally with Product and R&D to help shape our product roadmap based on user feedback.
- Proactively identify opportunities to expand platform deployment and enhance customer engagement.
- Minimum 2 years of professional experience.
- Consultative mindset with strong problem-solving skills.
- Ability to adapt to different users and scenarios.
- Proven understanding and ability to write complex prompts.
- Excellent communication skills to interact effectively with multiple stakeholder groups.
- Product sense and ability to drive a product's full potential capabilities.
Nice to Have:
- Customer-facing experience at various levels.
- Prior experience in consultative roles, solutions engineering, support, or product management.
This is a remote role.
