Merchandise Operations Process Optimizer

13 hours ago


Singapore Williams-Sonoma, Inc. Full time
Product Information Governance Specialist

The Product Information Governance Specialist is responsible for leading the Product Information team to optimize product information consolidation from vendors across multiple regions, ensuring accuracy and efficiency throughout the process. This role emphasizes operational excellence, cross-functional collaboration, and continuous improvement to achieve organizational goals.

Main Responsibilities
  • Oversee the team to guarantee precise, efficient, and timely SKU creation and upkeep, addressing region-specific challenges and needs.
  • Develop long-term strategies and best practices to enhance operations and drive organizational success.
  • Maintain SKU data precision and integrity across systems, identifying and addressing discrepancies promptly.
  • Collaborate with cross-functional teams to resolve SKU-related issues and ensure process alignment.
  • Standardize product information templates and simplify PI collection, sharing, and maintenance.


Required Experience and Qualifications
  • Bachelor's degree in business administration, supply chain, information technology, operations management, or a related field.
  • Minimum of 6–8 years of experience in merchandise operations, project management, system management, or a related field.
  • At least 3–4 years in a leadership role, managing teams and driving operational initiatives.


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