
Transformation Specialist
2 days ago
Be the Voice Behind Transformation.
Drive impactful, people-centric change through strategic initiatives that affect key stakeholders across the organization. The Change Management team supports this journey by leading transformation projects with wide-reaching implications—particularly in operational and service excellence.
Key Responsibilities:- Develop and implement communication strategies for change initiatives with significant organizational impact.
- Create clear, compelling content and guide creative execution across multiple channels to ensure consistent and targeted messaging.
- Partner with stakeholders to deliver presentations, communications toolkits, and other materials that facilitate understanding and adoption.
- Plan and execute campaigns, leveraging performance insights to continuously refine engagement strategies.
- Manage and maintain internal content platforms such as intranet pages related to transformation programmes.
- Contribute new ideas and innovative branding approaches to enhance communication outcomes.
- Align communication efforts across platforms—digital, physical, and print—for consistent user experience.
- Conduct research to understand target audiences, business challenges, and behavioural insights to tailor messaging effectively.
- Degree in Communications or a related discipline.
- Additional certifications are a strong advantage.
- Minimum of 8 years in strategic communications, project communications, or change management within large or complex organizations.
- Strong experience supporting transformation or change initiatives, ideally in a consulting or enterprise environment.
- Excellent copywriting and storytelling skills across digital, print, and live formats.
- Proven ability to translate complex or technical information into engaging, accessible messaging.
- Strong verbal and written communication skills, including experience in presentations and stakeholder facilitation.
- Proven ability to build and manage relationships across diverse stakeholder groups.
- Proficient in Microsoft Office, SharePoint, Canva, and Adobe Illustrator.
- Strategic thinker with attention to detail.
- Resourceful, adaptable, and comfortable working in a fast-paced, evolving environment.
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