
Senior Programme Coordinator
2 days ago
This is an exciting opportunity for a skilled professional to take on a challenging role as a Senior Programme Coordinator.
About the RoleThe incumbent will be supporting the programme management function in the existing MSc in Marketing Analytics and Insight (MAI) programme. This programme is designed to deliver high-quality education to students from across the world.
The key responsibilities include ensuring seamless delivery of the MAI programme, balancing the needs of international students with academic integrity and university standards. Additionally, the incumbent will be responsible for delivering exceptional student support, from academic matters to experiential learning, wellness, and career-related initiatives.
Key Responsibilities- Programme Leadership & Operations:
- Ensure timely completion of tasks, manage competing priorities, and maintain accurate records.
- Deliver high-quality student support, provide guidance on academic matters, and facilitate experiential learning opportunities.
- Analyse student data and feedback to advise leadership on continuous programme improvement.
- Academic Scheduling & Course Coordination:
- Oversee course outlines, timetable scheduling, and registration processes in partnership with academic departments.
- Communicate course-related updates clearly and promptly to students, preparing guides and conducting briefings as needed.
- Provide faculty with essential teaching and assessment information before each semester.
- Student Support & Records:
- Monitor and track student progress, workload, and well-being, ensuring timely follow-up on all enquiries and requests.
- Coordinate mid-term feedback sessions, consolidating and actioning insights.
- Faculty & Examination Management:
- Coordinate with academic departments on teaching resources and IT systems.
- Manage the examination process from mark submissions, grading to Board of Examiners' reports.
- Events & Engagement:
- Collaborate on key events and projects to enhance the student experience.
- Prepare and analyse student feedback reports for leadership review.
To succeed in this role, you will need to possess a Bachelor's degree from a reputable institution, along with at least 5 years of relevant working experience in managing academic programmes in tertiary institutions. Strong written and oral communication skills are also essential. Experience in counselling will be highly valued.
You should be able to work effectively in cross-cultural settings, with a keen eye for detail and a strong appreciation for good documentation. Ability to manage multiple and competing tasks and deadlines well, with high accuracy, is crucial. A team player with a good combination of intelligence, emotional, and cultural quotient is required. Proficiency in Microsoft Office Applications is necessary.
What We OfferWe offer a competitive salary package commensurate with your experience, along with opportunities for growth and development in a dynamic and supportive environment.
This is an exciting opportunity to join our team and contribute to the success of our programmes.
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