IT Systems Business Analyst
6 days ago
evo outsourcing solutions pte ltd is a company that empowers its employees and employers through job matching career guidance skills upgrading services and recruitment training job redesign solutions.
Job Description
The IT systems business analyst will collaborate with stakeholders to gather document and analyze business requirements for public services and application systems develop user stories process maps specifications and acceptance criteria to improve workflows and processes review project deliverables such as test plans design specifications reports for accuracy and completeness oversee system integration testing user acceptance testing and user training evaluate end of support upgrade proposals and provide technical recommendations support audits monitor contractor compliance with policies and ensure project governance provide maintenance and technical support for systems including process automation and troubleshooting collaborate with external parties and ICT providers for system enhancements and maintenance.
Key Responsibilities
- Collaborate with stakeholders to identify and document business requirements;
- Develop user stories process maps and acceptance criteria to improve workflows;
- Review project deliverables for accuracy and completeness;
- Oversee system integration testing user acceptance testing and user training;
- Evaluate end of support upgrade proposals and provide technical recommendations;
- Support audits monitor contractor compliance and ensure project governance;
- Provide maintenance and technical support for systems including process automation and troubleshooting;
- Collaborate with external parties and ICT providers for system enhancements and maintenance;
Requirements
This role requires a bachelor's degree in computer science information technology or related field strong knowledge of application support SDLC and IT project implementation experience in requirements gathering business analysis UI UX design and automated testing familiarity with cloud platforms Java Power Builder Delphi ASP.Net and government projects at least 5 years of experience as an IT System Business Analyst or equivalent strong stakeholder management interpersonal skills and ability to work independently to meet deadlines.
Salary and Benefits
We offer a competitive salary package including benefits and opportunities for growth and development based on the candidate's qualifications and experience estimated salary $60000 - $90000 per annum.
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