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Ticketing and Retail Ambassador

2 weeks ago

Singapore beBeeAmbassador Full time $18,000 - $24,000
Job Overview

We are seeking a highly skilled and customer-focused Ticketing and Retail Ambassador to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

The Ticketing and Retail Ambassador is responsible for providing exceptional customer service to guests, ensuring they have an enjoyable experience throughout their visit. This includes:
  1. Welcoming guests and checking the validity of tickets purchased online
  2. Providing information on ticket options and packages to help guests make informed decisions
  3. Ensuring guests meet the height requirements to ride the Luge and Skyride
  4. Managing and operating the POS system efficiently
  5. Upselling opportunities to enhance guest experience

Requirements and Qualifications

To be successful in this role, you will need:
  • Excellent customer service skills
  • Ability to work well under pressure
  • Basic knowledge of ticketing systems and POS operations
  • Strong communication and interpersonal skills
  • Adaptability and flexibility

Benefits

This is an exciting opportunity to join our team and develop your skills in customer service, ticketing, and retail. You will receive ongoing training and support to ensure your success in this role. If you are a motivated and customer-focused individual, we encourage you to apply.