Risk Control Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Risk Control Manager to join our dynamic and fast-paced Manulife Distribution Team. As a key member of our team, you will play a critical role in supporting the Distribution Risk function, which is responsible for Risk and Control. This is an exciting opportunity to add value to the business by gatekeeping the Sales Quality, Internal Controls, and Governance aspect of the Distribution and Sales team.
Key Responsibilities
- Distribution Risk Reporting and Governance: Implement and execute various governance, risk, and control-related initiatives. Prepare monthly regional reporting and organize quarterly committee meetings. Evaluate, identify, and analyze emerging risks. Review the effectiveness of internal controls. Create and drive improvement plans and actions. Collaborate with business stakeholders from various departments to drive accountability on risk-related matters. Ensure incidents are reported in accordance with the pre-set timeframe.
- Data Analytics: Drive the implementation and execution of data analytical tools. Review outcomes from tools and reports. Determine and execute improvement plans/steps in concert with colleagues from the respective business units.
- Risk Oversight and Monitoring: Support the Distribution Teams on changes required by regulation, auditors, compliance, and risk, etc. by driving accountability and tracking actions to closure. Provide oversight to management and highlight key issues that require escalation and support. Identify focus areas for improvement through analysis of gaps identified across various sources.
- Monitoring of Distribution Quality: Work with stakeholders to improve Distribution Quality through the usage of data analytics. Monitor and track agreed actions to closure. Identify emerging trends or patterns. Collaborate and work with other stakeholders to deliver required changes in improving Distribution Quality.
Requirements
- Degree from any recognized University, preferably related to Risk Management/Business/Finance/Data Analytics.
- Minimum 2 years of experience in the life insurance industry, who possesses experience in, and passion towards, governance, risk, and control in distribution.
- Possesses strong analytical skills and can interpret data, key risk indicators, etc. and translate into actions to create value from the governance, risk, and control perspectives.
- Fast learner who can understand complex processes, rules, and policies quickly and identify the focus areas.
- Equipped with strong people skills and ability to build good rapport with senior stakeholders.
- Proficient in Microsoft Office, including MS Excel, MS Word, and MS PowerPoint.
- Excellent written and verbal communication skills.
- Able to multi-task, work independently, and effectively with tight deadlines.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
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