
Operations Support Specialist
2 days ago
Job Title: Operations Support Specialist
Job Summary:This is an exciting opportunity to join our team as an Operations Support Specialist. The successful candidate will be responsible for providing administrative support to the Centre Manager and Admin Team in various operational processes.
Key Responsibilities:- Ensure accurate and timely client records are maintained on internal and external client management systems.
- Assist with muster audits and programme assurance checks to guarantee data accuracy and compliance.
- Organize, record, and store documents in both hardcopy and softcopy formats for the Centralized Admin team.
As an Operations Support Specialist, you will ensure that clients' subsidy tier information, financial assistance, and subsidy deviation data are accurately updated on relevant internal and external client data management systems.
Administrative Duties:The Operations Support Specialist will assist with reception duties, handle phone calls and walk-in visitors, and manage mean test applications and processing for ECDA EIC scheme, ETS, and ATF on HOMES.
You will also work closely with the transport vendor on transport coordination for clients and centre events, collect and record transport forms and subsidy applications, and submit endorsed and verified fees and transport billing reports to finance.
Required Skills and Qualifications:- Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
- Archiving and inventory management skills.
- Continuous process improvement knowledge.
- Data management and entry skills.
- Accounting and auditing expertise.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
At our organization, we value continuous learning and professional growth. We offer opportunities for training and development to help you achieve your career goals.
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