Career Consultant | Employment Services Specialist

4 weeks ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
About Us

The Supreme HR Advisory Pte. Ltd. is a renowned human resources advisory firm dedicated to providing top-notch employment services to individuals seeking career growth.

Job Summary

We are seeking an experienced Career Consultant to join our team. As a key member, you will be responsible for delivering personalized career consultancy support to job seekers, fostering business partnerships with employers, and providing in-work support to ensure sustained employment.

Key Responsibilities

Client Engagement:

  • Clarify and manage job seeker expectations of the program, including responsibilities of both parties, data protection, and program requirements.
  • Provide career consultancy support, including resume tailoring, interview preparation, exploration of alternative career options, and more, according to job seeker needs.
  • Identify barriers to employment, job goals, and various training needs to develop mutually agreed-upon action plans to support job seekers back into employment.
  • Hold regular follow-up appointments to provide accountability and monitor progress on action plans, adjusting along the way as necessary.
  • Motivate, encourage, and empower job seekers throughout their job search journey.

Business Partnering:

  • Work with the business development team to communicate and value-add of company/CMP program to build relationships with employers and secure new vacancies.
  • Understand employer business needs and partner with them to fulfill their hiring requirements by matching suitable job seekers accordingly.
  • Research and maintain up-to-date knowledge of the local labor market, employers, and industry sectors.

In-Work Support:

  • Support job seekers through their first 12 months of new employment via monthly calls to ensure sustained employment.
  • Assist job seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment.

Administration & Quality:

  • Adhere to company, project, and WSG guidelines, policies, and procedures at all times.
  • Document all correspondences and support rendered to job seekers on CRM system.
  • Ensure job seeker details on all systems are updated in a timely and accurate manner.
  • Provide accurate and timely reporting on all relevant activities.
  • Maintain strict confidentiality of job seeker information in accordance with PDPA requirements.

Requirements:

  • Minimum Diploma/Degree qualification.
  • Minimum 4 years of working experience with relevant transferable skills.
  • IT-savvy with the ability to pick up new systems/software.
  • Experience working in a customer-facing environment.
  • Evidence of setting and achieving targets across a broad range of KPIs.

Estimated Salary:$4,500-$5,000 + incentives (dependent on experience)



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