
Data Centre Expert
2 weeks ago
IT Infrastructure Operations Specialist
The IT Infrastructure Operations Specialist is responsible for ensuring the smooth operation of our data centre facilities. This involves performing regular system checks, providing on-site support as required, and escalating any issues that may arise.
Key Responsibilities:
- Perform hourly services and system checks to ensure the continuity of operations
- Provide onsite support activities in external Data Centre when required
- Conduct first level checks on all application batch logs to ensure there are no exceptional error messages
- Actively monitor all systems' status using the Central Monitoring System or applications log
- Escalate and raised incident tickets when there are hardware or suspected hardware malfunctions for problem solving
- Provide first level support for L2 on all business requirements
- Perform all batch and operational duties, functions and tasks that are documented in the checklists
- Perform tests that involve L1 like performing routine batch-runs, weekends system test and User Acceptance Tests (UAT)
Requirements:
- Diploma in Information technology or a related field
- Minimum 3 years of experience in data centre operations
- Good MS office skills
- Proficiency in operating systems (Windows and Linux)
- Must be able to work on 24/7 on rotating shifts
- Good Interpersonal skills
- Possess good team spirit
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