Forklift Sales Manager

4 days ago


Singapur, Singapore TAN CHONG INDUSTRIAL MACHINERY (PTE) LTD Full time
Forklift Sales and Rental Manager

The ideal candidate will be responsible for overseeing the sales and rental operations of forklifts and related equipment. This role involves building a team, developing sales strategies, maintaining customer relationships, and ensuring operational efficiency.

Key Responsibilities:Sales Management:
  • Develop and implement sales strategies to achieve revenue targets and drive business growth.
  • Identify and pursue new business opportunities in the forklift rental and sales market, leveraging industry trends and competitor activities.
  • Conduct market research to stay informed about industry developments and adjust sales strategies accordingly.
Team Leadership:
  • Recruit, train, and manage a sales team to ensure high performance and customer satisfaction, fostering a culture of excellence and teamwork.
  • Set performance goals and provide ongoing coaching and feedback to team members, promoting continuous improvement and growth.
Customer Relationship Management:
  • Build and maintain strong relationships with key clients and stakeholders, ensuring exceptional customer service and satisfaction.
  • Address customer inquiries and resolve issues promptly, enhancing customer loyalty and retention.
Rental Operations:
  • Oversee the rental fleet, ensuring equipment is well-maintained and ready for rental, meeting customer expectations and industry standards.
  • Develop pricing strategies for rental services that maximize profitability and competitiveness.
Reporting and Analysis:
  • Prepare regular reports on sales performance, market trends, and customer feedback, providing actionable insights for business improvement.
  • Analyze sales data to identify areas for improvement and implement necessary changes, driving business growth and efficiency.
Compliance:
  • Ensure all sales and rental practices comply with company policies and industry regulations, maintaining a strong reputation and avoiding potential risks.
  • Maintain accurate records of sales transactions and rental agreements, ensuring transparency and accountability.

Requirements:

  • Diploma in Business, Sales, or a related field
  • Proven experience in sales, preferably in the equipment rental or industrial sector
  • Strong leadership and team management skills, with a focus on customer satisfaction and team performance
  • Excellent communication and interpersonal abilities, with a strong customer service orientation
  • Proficient in sales software and Microsoft Office Suite
  • Knowledge of forklift operations and safety regulations is a plus

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