Forklift Sales Manager
4 days ago
The ideal candidate will be responsible for overseeing the sales and rental operations of forklifts and related equipment. This role involves building a team, developing sales strategies, maintaining customer relationships, and ensuring operational efficiency.
Key Responsibilities:Sales Management:- Develop and implement sales strategies to achieve revenue targets and drive business growth.
- Identify and pursue new business opportunities in the forklift rental and sales market, leveraging industry trends and competitor activities.
- Conduct market research to stay informed about industry developments and adjust sales strategies accordingly.
- Recruit, train, and manage a sales team to ensure high performance and customer satisfaction, fostering a culture of excellence and teamwork.
- Set performance goals and provide ongoing coaching and feedback to team members, promoting continuous improvement and growth.
- Build and maintain strong relationships with key clients and stakeholders, ensuring exceptional customer service and satisfaction.
- Address customer inquiries and resolve issues promptly, enhancing customer loyalty and retention.
- Oversee the rental fleet, ensuring equipment is well-maintained and ready for rental, meeting customer expectations and industry standards.
- Develop pricing strategies for rental services that maximize profitability and competitiveness.
- Prepare regular reports on sales performance, market trends, and customer feedback, providing actionable insights for business improvement.
- Analyze sales data to identify areas for improvement and implement necessary changes, driving business growth and efficiency.
- Ensure all sales and rental practices comply with company policies and industry regulations, maintaining a strong reputation and avoiding potential risks.
- Maintain accurate records of sales transactions and rental agreements, ensuring transparency and accountability.
Requirements:
- Diploma in Business, Sales, or a related field
- Proven experience in sales, preferably in the equipment rental or industrial sector
- Strong leadership and team management skills, with a focus on customer satisfaction and team performance
- Excellent communication and interpersonal abilities, with a strong customer service orientation
- Proficient in sales software and Microsoft Office Suite
- Knowledge of forklift operations and safety regulations is a plus
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