Hospital Operations Specialist

5 days ago

Singapore beBeeHospitalOperations Full time

Job Title: Hospital Operations Specialist

About the Role

We are seeking a highly skilled and experienced Hospital Operations Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth delivery of hospital services and care models.

Key Responsibilities
  • Attend user engagement workshops to provide subject matter input throughout the hospital design planning process, with the aim of optimizing patient journeys and enhancing patient experience.
  • Lead discussions for road-mapping Hospital development from clinical service planning, infrastructure development and resourcing planning works.
  • Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.
  • Facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.
  • Develop end-user briefs, operations requirements, guidelines, and work processes, organizing workshops to gather user requirements and test new models virtually and on physical prototypes.
  • Prepare business cases to seek approvals for infrastructure growth and associated funding.
  • Responsible for tracking, monitoring and providing updates from various work streams and planning areas to the management, escalating concerns in a timely manner.
  • Prepare of periodic reports to update the Hospital Committee on the progress of the project.
  • Organize and lead activities in relation to the development of the Hospital.
  • Lead implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines.
  • Coordinate meetings, book venues, collate agenda, minutes writing and arrange for catering requirements when necessary. Maintain filing system, manually or electronically in shared drive.
Requirements
  • Bachelor's degree in a relevant field such as healthcare management, business administration, or a related field.
  • Minimum 5 years of experience in hospital operations, preferably in a leadership role.
  • Strong communication and interpersonal skills, with the ability to build effective relationships with stakeholders at all levels.
  • Proven track record of successful project management, with experience in coordinating large-scale initiatives.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and experienced team.
  • Professional development and training opportunities.
  • A collaborative and supportive work environment.

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