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Public Relations Specialist

3 weeks ago

Singapore beBeeCommunication Full time $35,000 - $45,000
Job Role

As a Public Relations Specialist, you will be responsible for managing public and resident enquiries, feedback, and concerns related to ongoing project works. This role involves handling complaints professionally, escalating issues when needed, and ensuring that all parties are informed of project updates and schedules.

Key Responsibilities:
  • Manage public and resident enquiries through phone, email, and in-person interactions.
  • Accompany senior staff on site visits to engage with residents and stakeholders, recording feedback accurately.
  • Draft and distribute communication materials to inform stakeholders of project updates and schedules.
  • Provide administrative support to the Project Management Team in liaising with residents, government agencies, and other parties.
  • Respond to queries under the guidance of the senior Public Relations Officer.
  • Schedule inspections and appointments between residents and relevant teams.
  • Maintain records in the defect management system, tracking follow-ups and rectifications.
  • Compile basic reports and summaries for internal coordination and reporting.
Required Skills:
  • Public Relations
  • Customer Experience
  • Interpersonal Skills
  • Communication Skills
  • Administrative Support
  • Project Management
  • Scheduling
  • Team Player
  • Service Excellence