Logistics Business Process Optimization Manager

5 days ago


Singapore DHL Germany Full time

About Us

DHL is the most international company in the world, present in over 220 countries and territories. With a workforce exceeding 350,000 employees, we provide solutions for an almost infinite number of logistics needs.

As The Logistics Company for the World, we connect people and improve their lives by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler – for our customers, our employees, our investors, and our society – we help make the world a better place.

Responsibilities
  • Standardization: Ensure all changes are consistent in practice per the customer Business Requirement across APAC operations.
  • Change Governance: Ensure all changes are properly logged, recorded, and signed off by relevant stakeholders (internal and external) before execution.
  • Drive Implementation: Lead and drive change request implementation (including UAT and go-live) through DHL CRF (Change Request form) standard process; including properly documented Impact Analysis and stakeholders sign-off.
  • Communication: Effective communication of change required by the customer to DHL functional teams.
  • Continuous Improvement: Identify & drive innovations / new practices to stimulate growth.


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