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Business Development Specialist

3 weeks ago


Singapore beBeekyc Full time $60,000 - $100,000
Job Description

The KYC Onboarding Specialist plays a critical role in meeting Know Your Client (KYC) onboarding requirements, periodic refreshes, and remediations. The team works closely with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank's global regulatory and policy requirements related to Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams.

Key Responsibilities:

  • Client Connections: Identify and develop client connections, engage client representatives to obtain KYC documentation, and coordinate the resolution of issues/challenges with respect to client and country-specific documentation requirements in a timely manner.
  • Determine Requirements: Work with Bankers, Ops, and relevant parties to determine requirements for a given client's onboarding.
  • Document Collection: Outreach to clients requesting and collecting KYC documentation.
  • Point of Contact: Serve as the key point of contact for Clients as well as Bankers, Operations, Risk, and other internal functions.
  • Tracking Populations: Assist in tracking all KYC Onboarding-related populations in partnership with coverage teams.
  • Urgent Onboards: For urgent Onboards, help to swiftly remove roadblocks and guide cases until their completion to ensure meeting signing deadlines.
  • KYC Portfolios: Ensure respective KYC client portfolios are covered across business and regions and adhere to internal governance routines within the Front Line Unit and those governed by support partners.
  • Non-Compliance Risks: Monitor and understand the risks and impacts of non-compliance with KYC processes, including restrictions, closures, and associated business growth impacts.
  • Client Feedback: Gather client feedback on policy, requirements, and/or jurisdictional nuances where given to help improve the Bank's processes.
  • Process Updates: Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption, process enhancements, and remediation of control weaknesses/gaps.
  • Process Issues: Raise process issues and improvements that collectively help our clients.
  • Collaboration: Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, cross-regional teams, and other groups as needed.
  • Documentation Collection: Ensure timely collection of client-required documentation, including follow-up where needed.
  • Client Voice: Ensure the voice of the client is heard while adhering to policies, laws, rules, and regulations.
  • Performance Metrics: Ensure performance metrics are met and any exceptions are resolved within required timeframes.
  • Customer Due Diligence: Master customer due diligence (CDD) requirements and guide clients as needed to comply.
  • ECDD Requirements: Support the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply.
  • Bank Privacy Policies: Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities.
  • Collaborative Culture: Embody a collaborative and output-oriented culture.

Eligibility Requirements:

  • Education: Bachelor's degree or equivalent experience.
  • Experience: 2+ years' experience in a client-facing role within the financial services or a related industry.
  • Certification: Preferred: Certified Anti-Money Laundering Specialist ('CAMS').
  • Knowledge: Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions.
  • Skills: Must demonstrate a strong client focus.
  • Interpersonal Skills: Excellent interpersonal skills for motivation, collaboration, and encouragement.
  • Professional Demeanor: Professional Demeanor: Demonstrating patience, composure, and positive attitude.
  • Problem-Solving Skills: Problem-Solving and Decision-Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.
  • Flexibility: Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.
  • Initiative: Initiative: Identify process improvements, demonstrate a 'self-starter' behavior, and a willingness to help others, and show potential to require minimal supervision.
  • Organizational Skills: Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail.
  • Microsoft Office: Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word.
  • Language Skills: Korean language proficiency is preferred.