
Part-Time Customer Service Support Specialist
2 weeks ago
Key Responsibilities:
- Provide timely and friendly responses to candidate enquiries via various channels
- Support the coordination of interviews, including scheduling, reminders, and follow-ups
- Maintain accurate and clear communication records within internal systems
- Assist in gathering feedback from candidates after interviews or onboarding
- Offer general administrative support with customer communication and data entry tasks
- Represent the organization professionally and maintain a high standard of customer engagement
Requirements:
- Prior experience in customer service or administrative support is beneficial
- Excellent communication skills in both written and spoken English are essential
- A friendly, patient, and approachable personality is required
- The ability to multitask and manage queries independently is necessary
- Familiarity with digital tools such as WhatsApp, Google Workspace, or CRM software is a plus
- Able to commit to part-time hours (flexible schedule, including weekend support if needed)
Benefits:
- A collaborative and supportive team environment
- Opportunities for career development and exposure to the recruitment industry
- Meaningful work in improving the candidate experience
We are committed to creating a positive and inclusive work environment.
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