
Retail Store Director
4 days ago
Job Overview
We are seeking a highly skilled Store Operations Manager to lead our retail store team. This is an exceptional opportunity for a motivated and experienced professional to take charge of daily operations, manage employee schedules, and ensure compliance with company policies.
The ideal candidate will have at least five years of experience in retail management and one year of experience in leadership. They must be able to motivate a team, delegate work fairly, and contribute as a team player.
Key Responsibilities Include:
- Scheduling and assigning employees to meet operational requirements
- Recruiting, selecting, orienting, and training new hires
- Maintaining employee performance by coaching, counseling, and disciplining as needed
- Preparing annual budgets, analyzing variances, and implementing corrective actions
- Identifying customer needs by establishing rapport with potential and existing customers
- Ensuring merchandise availability and marketing products in store
- Securing merchandise through effective security measures
- Providing a safe and clean store environment for employees and customers
- Maintaining store reputation by complying with legal requirements
- Improving staff knowledge through training programs and cross-training methods
- Managing controllable costs to maintain profitability
- Managing stock levels and making informed inventory control decisions
- Analyzing sales figures, forecasting future sales, and interpreting trends
- Ensuring quality standards, customer service, and health and safety protocols are met
- Responding to customer complaints and comments
- Organizing promotions, displays, and events to enhance customer experience
- Keeping colleagues informed about business performance, new initiatives, and other important matters
- Staying aware of market trends in the retail industry and local competitors' activities
If you are a results-driven leader with excellent communication skills, we encourage you to apply for this exciting opportunity.
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