Hotel Front Desk Executive
2 weeks ago
Role Summary
We are seeking a highly skilled and experienced Hotel Front Desk Executive to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, handling their queries and requests in a prompt and courteous manner.
About the Role
This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. You will be the first point of contact for our guests and will be responsible for ensuring that they have a seamless and enjoyable stay with us.
Main Responsibilities:
- Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests;
- Providing courteous and efficient service to all hotel guests;
- Ensuring that all telephone calls are handled promptly;
- Familiarity with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible;
- Handle cashiering functions and adhere to the hotel's Standard Policies & Procedure;
- Taking ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary;
- Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested;
- Maintaining a professional and courteous working relationship and maintaining an effective flow of communication with all hotel personnel;
Requirements
To succeed in this role, you will need to possess the following skills and qualifications:
- A minimum Diploma qualification in any field;
- Relevant work experience will be duly considered;
- Willingness to work rotating shifts;
- A positive attitude with an outgoing personality and good communications skills;
- Preferred experience in the hospitality industry along with familiarity of the Opera system.
-
Hotel Front Desk
1 week ago
Singapore HOTEL JJH ALIWAL PTE. LTD. Full timeJJH Group New Hotel Opening Urgent Wanted ?????? 1 Hotel Front Desk 1 Hotel night shift receptionist 1 Part time night shift receptionist 1 Hotel Housekeeping 1 Hotel caretaker ( Room Provide) 1 HandyMan 2 F&B Attendant Interested WhatsApp 90211474
-
Front Desk Hotel Reception
2 weeks ago
Singapore LVND HOTELS PTE. LTD. Full time**JOB DESCRIPTION**: Job Title Front desk Hotel Reception Occupation Guest Services Officer **Job Description & Requirements**: Job Title Front desk Hotel Receptionist Occupation Guest Services Officer **Job Description & Requirements**: **Ibis Styles MacPherson - An International Brand hotel under Accor hotels.**: **Job Description &...
-
Front Desk Hotel Reception
7 days ago
Singapore LVND HOTELS PTE. LTD. Full time**JOB DESCRIPTION**: Job Title Front desk Hotel Reception Occupation Guest Services Officer **Job Description & Requirements**: Job Title Front desk Hotel Receptionist Occupation Guest Services Officer **Job Description & Requirements**: **Ibis Styles MacPherson - An International Brand hotel under Accor hotels.**: **Job Description &...
-
Hotel Front Desk
1 week ago
Singapore HIRE RIGHT EMPLOYMENT AGENCY PTE LTD Full time高薪聘请酒店前台 (Hotel Front desk) - 高薪, High Salaries - 多福利,奖励, Good Benefit - 可选择无中介费, Zero Agent fee, No Salary Deduction - 职位:酒店前台 (Hotel Front desk) - 薪水:$1,800-$3,200 - 工作时间:8am - 5pm - 休息:每周工作5天 - 地点:City Hall 谢谢 新加坡中介 Isabel Tan +65 8128 0817 HIRE RIGHT...
-
Hotel Front Desk Officer
2 weeks ago
Singapore CLOVER 769 PTE. LTD. Full time**Job Highlights**: - Customer service in a boutique hotel - Fun and professional environment - Flexibility due to nature of shift work **Job Description**: **Job brief** We are looking for a Hotel Front Desk Officer to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Officer responsibilities...
-
Hotel Front Desk
2 weeks ago
Central Singapore One Vogue Pte Ltd Full timeJob Responsibilities: - Ensuring the hotel various working procedures - Handling guests enquiries and complaints - Performing check-ins and check-outs - Ensuring all details of guests' information, reservation amendment and guests' request are entered into Front Desk System accurately Job Requirements: - With relevant working experience as a customer...
-
Hotel Front Desk Officer
7 days ago
Singapore Beat 50 Pte. Ltd. Full timeRequirements- Customer service attitude - Excellent communication and organizational skills - Understanding of how online travel agency websites operate, like ** and TripAdvisor - Work experience as a Hotel Front Desk Officer or similar role is optional - Education in hotel management is a plus Benefits
-
Front Office Executive
2 days ago
Singapore CAPELLA HOTEL, SINGAPORE Full time**Position Overview** The Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processes all payments according to established hotel requirements, answers calls at the front desk and alerting hotel staff of VIP...
-
Front Desk Officer
7 days ago
Singapore PENINSULA.EXCELSIOR HOTEL Full timeFront Desk OfficerOccupationFront office AgentJob Description & Requirements Promptly and courteously register guests and assign them rooms Perform check-in / check-out of guests Follow up on messages left by the previous shift Sell postage stamps against cash Send V.I.P list to various departments to keep them informed of arriving V.I.Ps Promptly and...
-
Resort Front Desk Executive
3 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for Front Desk Executive (Supervisor)As the Front Desk Executive (Supervisor), we rely on you to:Take responsibility of the front office to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Upsell rooms to meet...
